----==_mimepart_67b39c9dca70e_1bf3f8fde5588103741760 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello, I am following up on my previous email. The person whose payme= nt information was provided on the PAF is not the person who signed the d= ocument. In order to be compliant with our legal and payment processin= g policies, we will need to obtain a PAF that has the signature of the pe= rson whose payment information is provided, authorizing us to charge thei= r account. Alternatively, we will need proof that the signer is authorize= d to use the provided payment information. This can be verified by having= the signer listed on the account (e.g., by providing a voided check) or = by submitting a copy of a POA granting the signer authority to use the pa= yment information. Without formal documentation verifying this author= ization, we will be in violation of PCI compliance standards. This expose= s us to potential security risks and leaves us vulnerable if the client d= ecides to dispute any charges. Without proof of authorization, we would b= e unable to properly defend against such claims, which could result in si= gnificant legal and financial consequences. Please let me know if you= have any questions or need further clarification. Thank you! DeA= nna Brown ltci@thekey.com Long Term Care Insurance Customer Service - (8= 55)-205-8007 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey= .com 866-226-1702 = = On Tue, 11 Feb at 4:49 PM , DeAnna Brown w= rote: = = Hello, = = Upon auditing this client's profile, I noticed that the person whose pay= ment information was provided on the PAF is not the person who signed the= document. = = In order to be compliant with our legal and payment processing policies,= we will need to obtain a PAF that has the signature of the person whose = payment information is provided, authorizing us to charge their account. = Alternatively, we will need proof that the signer is authorized to use th= e provided payment information. This can be verified by having the signer= listed on the account (e.g., by providing a voided check) or by submitti= ng a copy of a POA granting the signer authority to use the payment infor= mation. = = Without formal documentation verifying this authorization, we will be in= violation of PCI compliance standards. This exposes us to potential secu= rity risks and leaves us vulnerable if the client decides to dispute any = charges. Without proof of authorization, we would be unable to properly d= efend against such claims, which could result in significant legal and fi= nancial consequences. = = Please let me know if you have any questions or need further clarificati= on. = = Thank you! = = = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-22= 6-1702 ----==_mimepart_67b39c9dca70e_1bf3f8fde5588103741760 Content-Type: text/html; chars