Re: Montreal Client Language Confirmation

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Lito Delapena <lito.delapena@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Elizabeth Clark <eclark@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
Wed, 1 May 2024 17:16:13 -0700
Folder
INBOX
--000000000000afa7eb06176d832f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey, @Lito Delapena - The customers with a preferred language in French have been updated in Netsuite (French PDF is checked). We will need to get these updated in Versapay. There are two options to change the language, one is for the customer's view and the other is the system. I am going to find time for us to connect on this to have it updated before next Friday. Let me know if you have any questions in the meantime! On Tue, Apr 30, 2024 at 11:48=E2=80=AFAM Alyson Rohane wrote: > Thank you, Joey! We will circle back if there are any questions. > > On Tue, Apr 30, 2024 at 11:16=E2=80=AFAM Joey Taylor > wrote: > >> Good Afternoon, >> >> Here is the requested document!! >> >> Thank you, >> >> >> >> On Tue, Apr 30, 2024 at 10:27=E2=80=AFAM Timothy Thomas = wrote: >> >>> Joey, give me a shout to get these finalized. >>> >>> On Mon, Apr 29, 2024 at 12:21=E2=80=AFPM Alyson Rohane >>> wrote: >>> >>>> Sounds great! Thank you, Joey! >>>> >>>> On Mon, Apr 29, 2024 at 9:19=E2=80=AFAM Joey Taylor >>>> wrote: >>>> >>>>> Good Afternoon Alyson, >>>>> >>>>> Yes, I have completed 95% of list. I am just waiting for @Timothy >>>>> Thomas to return from (PTO) as we have some nursing >>>>> facilities and government agreements that I am not sure of. He will b= e back >>>>> in office tomorrow! >>>>> >>>>> Thanks, >>>>> >>>>> On Mon, Apr 29, 2024 at 11:55=E2=80=AFAM Alyson Rohane >>>> alyson.rohane@thekey.com> wrote: >>>>> >>>>>> Good morning, Joey - >>>>>> >>>>>> I hope you had a great weekend! >>>>>> >>>>>> We are following up to see if you will be able to have this complete= d >>>>>> and sent back by EOB tomorrow? Our Help Desk team needs to set up th= e >>>>>> language preferences for each client so they are receiving the Go-Li= ve >>>>>> email in their preferred format and Versapay is set up accordingly. >>>>>> >>>>>> Please let us know if you have any questions. >>>>>> >>>>>> >>>>>> On Thu, Apr 25, 2024 at 5:45=E2=80=AFPM Alyson Rohane >>>>> alyson.rohane@thekey.com> wrote: >>>>>> >>>>>>> Good evening, Joey - >>>>>>> >>>>>>> Now that we've successfully integrated all Montreal clients into >>>>>>> Netsuite/Verspay, our focus shifts to ensuring that customer accoun= t >>>>>>> settings are prepared for the impending go-live. To facilitate this= , we >>>>>>> require an updated language preference list for all Montreal custom= ers. >>>>>>> >>>>>>> Could you please pull the language preference for each Montreal >>>>>>> customer and provide it before the end of the month? I have attache= d a list >>>>>>> of the Montreal customers that integrated for reference. >>>>>>> >>>>>>> We greatly appreciate your assistance in getting this done! Please >>>>>>> don't hesitate to reach out if you have any questions or concerns. >>>>>>> >>>>>>> Thank you! >>>>>>> -- >>>>>>> *Alyson Rohane* >>>>>>> Senior Continuous Improvement Analyst >>>>>>> alyson.rohane@thekey.com 

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