----==_mimepart_681e915a5bd16_1f83fbecd7d99b8285830cc Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sharon Speirs,=C2=A0 Your support ticket #1106962 has been escalat= ed to our senior team to ensure you receive the highest level of expertis= e and a swift resolution. You'll be contacted directly by a senior suppor= t specialist with updates and further assistance. For real-time updates, = feel free to click on https://hca.freshdesk.com/a/tickets/1106962. We app= reciate your patience and are here to ensure your satisfaction. Thank= s,=C2=A0 Sushmita R = = On Fri, 9 May at 7:00 PM , SharonSpeirs wrote: = Hi there = = A new phone was ordered for Marilyn Navaja, our CSM in Victoria. = It arrived but we do not have a SIM card for this phone and when it char= ges the number coming=C2=A0up is 514 557 7543 which is TheKey Montreal. = Can we please get a sim card with a local Victoria number i.e. 250 as cu= rrently we cannot use this phone if it is attached to a Montreal office. = Kind regards = Sharon = = = = Sharon Speirs = = = = General Manager = = = = = = = = sspeirs@thekey.com = = = = Mobile: (778) 991-3361 Office: (778) 279-3634 = = = = TheKey.com = = = = = We value your feedback. Please leave us a Google review ----==_mimepart_681e915a5bd16_1f83fbecd7d99b8285830cc Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sharon Speirs,=C2=A0 Your = support ticket #1106962 has been escalated to our senior team to ensure y= ou receive the highest level of expertise and a swift resolution. You'll = be contacted directly by a senior support specialist with updates and fur= ther assistance. For real-time updates, feel free to click on https://h= ca.freshdesk.com/a/tickets/1106962 . We appreciate your patience and a= re here to ensure your satisfaction. Thanks,=C2=A0 Sushmita R On Fri, 9 May at 7:00 PM , SharonSpeirs <= ;sspeirs@thekey.com> wrote: Hi there A new phone was ordered for Marilyn Navaja, our CSM in Victoria. It arrived but we do not have a SIM card for this phone and when it = charges the number coming=C2=A0up is 514 557 7543 which is TheKey Montrea= l. Can we please get a sim card with a local Victoria number i.e. 250 a= s currently we cannot use this phone if it is attached to a Montreal offi= ce. Kind regards Sharon Sharon Speirs General Manager =