This is a multipart message in MIME format. ------=_NextPart_000_1C46_01DAD1EA.50E4B810 Content-Type: multipart/alternative; boundary="----=_NextPart_001_1C47_01DAD1EA.50E4B810" ------=_NextPart_001_1C47_01DAD1EA.50E4B810 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Michelle what is the balance on this one again? =20 From: Tammi Franzese =20 Sent: Tuesday, July 9, 2024 6:30 AM To: eclark@thekey.com Cc: Timothy Thomas ; Michelle Hudgins = ; Lito Delapena ; = ccartwright@thekey.com Subject: Re: FW: Janet Young Correspondence =20 Good Morning Liz and Team, =20 Legal received both of the demands that were sent; postal service marked = them as "undeliverable, person moved." I'm going to ask our Canadian = counsel if they know of an attorney who can pursue matters in Canada and = find a new address for this person. (If I get the name of an attorney to = handle collections, we can also pursue Bunny Stein.) =20 I'll be in touch.=20 =20 Sincerely, Tammi Franzese Senior Corporate Paralegal | TheKey 813.521.5269 =20 =20 =20 On Thu, Jun 6, 2024 at 1:46=E2=80=AFPM > wrote: Forwarding these to legal although I don=E2=80=99t see anything here = that supports their not paying the reduced amount we offered, which is = really an act of faith on our part. Expecting GCs to memorize and/or = recognize name brands is not realistic, not should we take the hit if = they washed a coat that was in the hamper.=20 =20 Tammi Have they responded to our demand letter? =20 From: Cheryl Cartwright >=20 Sent: Tuesday, June 4, 2024 6:00 AM To: Timothy Thomas >; Michelle = Hudgins >; Elizabeth Clark = > Subject: Janet Young Correspondence =20 Good Morning, =20 These emails were sent to me this morning. The thing about it all is, = why was the coat in the wash in the first place? The caregiver stands by = this story and says she in no way went hunting through closets looking = for items to wash. The mother has dementia. It is very possible she took = the coat out of her closet and put it in the wash. Far more likely than = a caregiver going through bagged closest items and washing something = randomly.=20 =20 In any event, I will leave this with you.=20 =20 Cheryl=20 ------=_NextPart_001_1C47_01DAD1EA.50E4B810 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Michelle what is = the balance on this one again? <span style=3D'font-size:11.0pt;font-family:"Poppins