Re: Account suspension warning: THE KEY- CAN (TO BE USED FOR BUSINESS PURPOSES ONL Uber for Business account

From
Angie Markwell <angie.markwell@thekey.com>
To
Ethan Stein <ethan.stein@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 21 Dec 2022 00:04:12 -0500
Folder
INBOX
--000000000000e6ce6805f04f7dbd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can we get an update in the am Ethan please - cant go in to holiday with any of these issues - Canada getting hit with bad weather so will need this potentially for that as well. On Tue, Dec 20, 2022 at 12:05 PM Ethan Stein wrote= : > We've had the same issue on the US side, where Uber isn't applying our > payments to our account. We'll work with this account too, thanks for > bringing this to our attention, Tim. > > Regards, > Ethan Stein, CFA > Treasurer > TheKey.com > [image: TheKey] > > > On Tue, Dec 20, 2022 at 5:53 AM Timothy Thomas wrote: > >> Good morning, >> >> It seems no one has paid the bill for the Canadian Corporate Uber >> account. Could you please look into this right away as we don't want to >> lose access. >> >> Thank you, >> Tim >> >> ---------- Forwarded message --------- >> From: Uber Collections >> Date: Tue, Dec 20, 2022 at 7:58 AM >> Subject: Account suspension warning: THE KEY- CAN (TO BE USED FOR >> BUSINESS PURPOSES ONL Uber for Business account >> To: , , > sdaoust@thekey.com>, , , > sdemers@thekey.com>, , , > sspeirs@thekey.com> >> Cc: >> >> >> Hi, >> >> We still haven=E2=80=99t heard from you regarding the outstanding balanc= e >> of 1,801.43 CAD on your THE KEY- CAN (TO BE USED FOR BUSINESS PURPOSES O= NL >> Uber for Business account. The following are open on your account: >> >> Statement No. Statement Month Amount >> 53bf58 August 2022 34.39 CAD >> a71fd5 September 2022 923.61 CAD >> 24f23f October 2022 843.43 CAD >> 053e95 November 2022 1,811.31 CAD >> >> Immediate action is required to avoid account suspension. For payment >> details, please refer to the statement pdfs available on the Billing tab= in >> your account dashboard >> >> . >> >> If your outstanding balance looks incorrect, please reply to this email >> with the payment date and your payment confirmation. We=E2=80=99ll check= our >> records and get back to you. >> >> *If you have made a payment in the past 2 business days please disregard >> this email.* >> >> *We also take this opportunity to ask you to send us the payment >> remittance everytime a new payment is made. * >> >> *Remittance should be sent to remittance@uber.com * >> >> >> >> Thanks again, >> >> Uber for Business and Uber Health Collections Team >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > --000000000000e6ce6805f04f7dbd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can we get an update in the am Ethan please - cant go in t= o holiday with any of these issues - Canada getting hit with bad weather so= will need this potentially for that as well. On Tue, Dec 20, 2022 at 12:05 = PM Ethan Stein &lt; ethan.stein@th= ekey.com &gt; wrote: We&#39;ve had the same issue on the US side, where= Uber isn&#39;t applying our paymen

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