--00000000000090749c06114650ac Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Joey! I'll save that email address. GW Gabrielle Wolfe * Head of Contact Center* gwolfe@thekey.com +1-360-502-3020 TheKey.com [image: TheKey] On Tue, Feb 13, 2024 at 8:18=E2=80=AFAM Joey Taylor wrote: > Good Morning Everyone, > > @Gabrielle Wolfe Please use the email below to notify > the office, everyone on our team has access to this > infomtl@homecareassistance.com > > @emmahammond171@hotmail.com We do not accept > calloffs by email. Please always call the office at 514-907-5065 if ever > you have an issue. > > Thank you, > > On Mon, Feb 12, 2024 at 4:50=E2=80=AFPM Gabrielle Wolfe > wrote: > >> Hi Emma, >> >> The IT support helpdesk does not take shift calloffs for Canada clients. >> Let's see if we can find you the best place to notify the office when yo= u >> need to call out. >> >> Timothy/Joey, could you help us get this request to the correct resource >> for Montreal client Teresa Germanota, 2/14 11a,-3pm, CG Emma Hammond? I >> CCed the montreal intake team as well, those are the only contacts I hav= e >> for Canada. >> >> Thanks, >> >> Gabrielle Wolfe >> >> >> >> On Mon, 12 Feb at 11:52 AM , Emma D Hammond >> wrote: >> What do I have to confirm? >> >> Get Outlook for iOS >> ------------------------------ >> >> From: Anjana Gopalakrishnan >> *Sent:* Monday, February 12, 2024 10:38:22 AM >> *To:* emmahammond171@hotmail.com >> *Subject:* Re: Absent - [#663715] >> >> Hi Emma, >> >> Greetings of the day!! >> >> Thank you for reaching out to IT Helpdesk. >> >> =E2=80=8BAs I checked this issue is related to Open shift. Please confir= m the >> same. >> >> >> Warm Regards, >> >> Anjana G(She/Her) >> Service Desk Engineer >> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> [image: TheKey] >> >> On Mon, 12 Feb at 10:08 AM , Emma D Hammond >> wrote: >> Good morning, I will not be able to work on 14th of February for Mrs >> Teresa Germanota ( 11 am to 3 pm) as scheduled. >> Please find a replacement. Thank you . >> >> Get Outlook for iOS >> >> 663715:611100 >> > > > -- > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --00000000000090749c06114650ac Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Joey!=C2=A0 I'll save that email address.=C2=A0= GW Gabrielle Wolfe Head of Contact Center gwolfe@thekey.com +1-360-502-3020 <font style=3D"color:rgb(77,77,79)!important;font-family:Arial,Hel