--000000000000ce4dde062471dd97 Content-Type: multipart/alternative; boundary="000000000000ce4ddc062471dd96" --000000000000ce4ddc062471dd96 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I think something is off Charlotte Ware in ATL--pays her OT [image: image.png] We have two legacy clients in ATL that predate the 2023 consent change Martin and Pratt [image: image.png] In Grand Strand: John quick start, care ended. We need to be more mindful of Carole's (she did pay 27hrs of OT that week) Heike did not have unbillable OT that week [image: image.png] [image: image.png] thanks Audra! Beth Ann Rosario *Senior Regional Director Southeast * *919.899.5543* [image: TheKey] On Mon, Oct 14, 2024 at 11:05=E2=80=AFAM Kimberly Guerci wrote: > NoVA's is actually improving and can still go further, it's work in > progress but the number on the chart is wrong since what you sent says 11= 4 > not 199. The client listed for Boston actually pays a higher rate to cov= er > the OT for a specific CG. NJ's was a one off. I have to discuss Dtrly > with Cathy. > > On Mon, Oct 14, 2024 at 10:49=E2=80=AFAM Audra Williams wrote: > >> Hi All! >> >> Cascading this down to you. Kevin Murray addressed that last week >> marked the second-highest volume of immediately addressable OT gap hours >> over the past months. That said, this volume is still coming from a >> small number of clients across a small number of sites. He created a pi= vot >> table and shared a snip it which I have shared below. There are only 51 >> clients on this list across 21 sites. I am not sure we can move the >> needle any more than the teams already have, but wanted to share this >> information with you as a tool to work with. Let me know how I can >> support! >> >> [image: Screen Shot 2024-10-13 at 4.34.34 PM.png] >> [image: Screen Shot 2024-10-14 at 7.45.00 AM.png] >> [image: Screen Shot 2024-10-14 at 7.45.31 AM.png] >> >> >> [image: Screen Shot 2024-10-13 at 4.29.11 PM.png] >> >> OT Report >> >> >> Best, >> >> -- >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> > --000000000000ce4ddc062471dd96 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I think something=C2=A0is off Charlotte= Ware in ATL--pays her OT We have= two legacy clients in ATL that predate the 2023 consent change Martin and = Pratt In Grand Strand: John quick star= t, care ended. We need to be more mindful of Carole's (she did pay 27hr= s of OT that week)=C2=A0 Heike did not have un= billable OT that week thanks= Audra!=C2=A0 Beth Ann Rosario Senior Regional Di= rector Southeast=C2=A0 919.899.5543 On Mo= n, Oct 14, 2024 at 11:05=E2=80=AFAM Kimberly Guerci < kguerci@thekey.com > wrote: NoVA's is actually = improving and can still go further,=C2=A0it's work in progress but the = number on the chart is wrong since what=C2=A0you sent says 114 not 199.=C2= =A0 The client listed for Bosto