--0000000000008b28e805ffaaa14a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Sumira Suthesan Please ensure you do not bill this client adjustments are made. We will discuss more in our meeting. thank you On Mon, Jul 3, 2023 at 11:22=E2=80=AFAM Timothy Thomas wrot= e: > Adding @Ali Malik and @Sumira Suthesan > as I don't want the client billed until > these adjustments have all been calculated - Thanks > > On Mon, Jul 3, 2023 at 7:19=E2=80=AFAM Timothy Thomas wro= te: > >> Theyre based in Montreal. We bill via a clearcare export to quickbooks. >> >> On Fri, Jun 30, 2023 at 11:13 AM Alejandro Aponte >> wrote: >> >>> Hello Tim, >>> >>> Thank you for your email, I cannot located a client in our billing >>> system by the name of Monique Jacob, are they live in NetSuite or still >>> being billed from clear care / WellSky? >>> >>> >>> Thanks, >>> >>> Alejandro Aponte >>> >>> >>> Billing@thekey.com >>> 866-226-1702 >>> >>> >>> On Fri, 30 Jun at 9:05 AM , Timothy Thomas wrote: >>> Theyre french speaking so please send me the reply and i will translate= . >>> Thank you! >>> >>> On Fri, Jun 30, 2023 at 8:56 AM wrote: >>> >>>> Hello Tim- >>>> >>>> Thank you for sending this over. In the future you can send directly t= o >>>> Billing@TheKey.Com and the Invoicing team will work on the credit for >>>> you and provide a copy of all credits when complete. I=E2=80=99ve loop= ed that team >>>> in now so they can complete this for you today. >>>> >>>> Do you want us to reach out to the client to notify her it is complete >>>> or is she French speaking? >>>> >>>> >>>> Elizabeth Clark >>>> *Director, CI & Transformation* >>>> *Long Term Care Insurance, Onboarding* >>>> >>>> *TheKey* >>>> >>>> >>>> *From:* Timothy Thomas >>>> *Sent:* Thursday, June 29, 2023 9:01 AM >>>> *To:* Elizabeth Clark >>>> *Subject:* Monique Jacob >>>> >>>> Hi Elizabeth, >>>> >>>> I have another credit required for the CES program. Client is Monique >>>> Jacob, also disorganized. The caregiver was getting paid the subsidy w= hile >>>> we thought they were not approved, turns out they were. >>>> >>>> Client is due a credit of $3420. Calculated from March 13th to date >>>> (June 25th) at 12 hours a week x $19/hr (caregiver rate) total 180 hou= rs. >>>> >>>> In addition, effective March 13th 2023 the client should have been >>>> sales tax exempt so we will need to credit the taxes paid and make an >>>> adjustment for that. I will need to know this amount in order to advis= e the >>>> client. >>>> >>>> Please let me know if you have any questions >>>> Tim >>>> >>>> -- >>>> *Tim Thomas* >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> *TheKey.ca * >>>> [image: Image removed by sender. TheKey] >>>> >>>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >>> 335751:611100 >>> >> -- >> T