--0000000000009d4341062020aafe Content-Type: multipart/alternative; boundary="0000000000009d433f062020aafd" --0000000000009d433f062020aafd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Germaine The holiday has been added and all Toronto CGs are now correctly compensated for Aug 5th. Waterloo CGs however are not and will need to be credited the missing pay on the next pay period. Apologies for this. I have entered the holiday for 2025 as well so this isn't repeated next year. Best regards, * Timon Page * General Manager, Ontario *Please note my email address has changed:* timon.page@thekey.com Mobile: (437) 223-0841 TheKey.com On Tue, Aug 20, 2024 at 1:08=E2=80=AFPM Tyler Ferguson wrote: > Ok thank you Germaine. > > @Timon Page Please advise, as up until this point > this was done automatically in our system. Our team was not advised we > would have to input this manually. > > Best, > Tyler > > On Tue, Aug 20, 2024 at 1:02=E2=80=AFPM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> Hi Tyler, >> >> After further research, this is a manual process that needs to be entere= d >> into ClearCare by your team. Payroll does not manage holiday's or any >> inputs in ClearCare. Please make the updates in ClearCare by 2:00 PM EST= , >> >> Thanks, >> Germaine Daniels >> >> *Payroll Director *germaine.daniels@thekey.com >> Phone: 562-784-1800 >> TheKey.com >> [image: TheKey] >> >> >> On Tue, Aug 20, 2024 at 9:28=E2=80=AFAM wrote: >> >>> Looping in Germaine. Do we need to do anything on our side? >>> >>> >>> >>> *Thank you.* >>> >>> >>> >>> *Maurice Johnson* >>> >>> Payroll Analyst >>> >>> *Please note my email has changed:* >>> >>> johnsonm@thekey.com >>> >>> (813) 421-4957 Ext. 110001 >>> >>> *TheKey.com* >>> >>> >>> >>> >>> >>> >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> *From:* Tyler Ferguson >>> *Sent:* Tuesday, August 20, 2024 12:26 PM >>> *To:* Stephanie Fuston ; Maurice Johnson >> johnsonm@thekey.com>; TheKey Billing >>> *Cc:* Amrita Veena >>> *Subject:* Re: August 5 - Ontario Civil Holiday >>> >>> >>> >>> Looping in @TheKey Billing . Please see below and >>> advise. >>> >>> >>> >>> Thanks, >>> >>> Tyler >>> >>> >>> >>> On Tue, Aug 20, 2024 at 12:11=E2=80=AFPM Tyler Ferguson >> tyler.ferguson@thekey.com> wrote: >>> >>> Good Afternoon, >>> >>> >>> >>> @Stephanie Fuston Can you confirm if >>> clients were billed for the civic holiday on Aug 5 in Ontario? >>> >>> >>> >>> @Maurice Johnson What needs to be done on our end >>> for CG payroll? >>> >>> >>> >>> Thanks All, >>> >>> Tyler >>> >>> >>> >>> -- >>> >>> *Tyler Ferguson* >>> >>> Staffing Manager >>> >>> Office: 416-488-8777 >>> >>> Cell: 647-406-8719 >>> >>> >>> >>> *TheKey.ca* >>> >>> >>> >>> [image: Image removed by sender. TheKey] >>> >>> >>> >>> >>> -- >>> >>> *Tyler Ferguson* >>> >>> Staffing Manager >>> >>> Office: 416-488-8777 >>> >>> Cell: 647-406-8719 >>> >>> >>> >>> *TheKey.ca* >>> >>> >>> >>> [image: Image