--0000000000005c4d14057c532211 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here are the questions/topics for our call on Friday. I'll look forward to skeaking with everyone then. Jorge Cordero Is there a case study conducted for working with Brookdale or any other similar communities? What type of staffing structure has been agreed with communities and what is the good, the bad and the ugly about it? Would you continue the engagement or do it again? what business changes are you making in 2019? Natalie Hodge Loss prevention / caregiver theft. I am curious about how frequently other sites are dealing with theft by caregivers? We have had 4 events this year, 2 confirmed and 2 unconfirmed. This seems high to me. I am also wondering what actions other sites are taking towards pro-active prevention? We do an nationwide background check, drug screening, on-site supervision, etc. Suggestions? Or is this part of growth? Beth Brown My question for the group is, does anyone do direct mail, if so what company do you use, and who are you targeting, the older adult or the adult children? Dave Waddell Comp Plans for BDMs Carolina Orosa Commission Plans for ECMs and CCMs Ted Holmgren Caregiver Pay Rates & Client Pricing Structures Rick Cohen Arbitration Agreements with Caregivers=E2=80=A6Are you using one from Littl= er? Call Information: Join the call: https://www.uberconference.com/hcafranchise Optional dial in number: 650-389-9496 No PIN needed --=20 Michele Boehmer Head of Franchise Support Office 909.393.7161 Mobile 909.325.0440 www.homecareassistance.com Like us on Facebook Review Our Book Series Join Our Newsletter Connect on LinkedIn Explore our Franchise Opportunities *Changing the Way the World Ages.* --0000000000005c4d14057c532211 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here are the questions/t= opics for our call on Friday.=C2=A0 I'll look forward to skeaking with = everyone then. Jorge Corde= ro =C2=A0 Is there a case study conducted for working with= Brookdale or any other similar communities? What type of staffing= structure has been agreed with communities and what is the good, the bad a= nd the ugly about it? Would you continue the engagement or do it again? what business changes are you making in 2019? =C2=A0 Natalie Hodge =C2=A0 Loss prevention / caregiver theft. = I am curious about how frequently other sites are dealing with theft by car= egivers? We have had 4 events this year, 2 confirmed and 2 unconfirmed. Thi= s seems high to me. I am also wondering what actions other sites are taking= towards pro-active prevention? We do an nationwide background check, drug = screening, on-site supervision, etc. Suggestions? Or is this part of growth= ? <p class=3D"MsoNormal" style=3D"margin:0in 0in 0.0001pt;f= ont-famil