--000000000000aa34b40616efe3d3 Content-Type: text/plain; charset="UTF-8" Hi Team! I first want to congratulate everyone on all the efforts on decreasing OT in your Regions!! Now that we have seen many of our sites make positive movement or hit the goal, we would now like to focus on sites that have a 4% or greater OT gap. Please continue to send the collective answers to the following questions on Wednesday by 10am EST for your sites that are at or greater than 4% OT gap to Chad and myself. How many clients were contacted about OT in the last week? How many will we be beginning to bill OT? How many will we be introducing a new CG? Please let me know if you have any questions around this. Best, -- Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --000000000000aa34b40616efe3d3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! I first want to congratulate everyone on all the eff= orts on decreasing OT in your Regions!!=C2=A0 Now that we have seen many of= our=C2=A0sites make positive movement or hit the goal, we would now like t= o focus on sites that have a 4% or greater OT gap.=C2=A0=C2=A0 Please co= ntinue to send the collective answers to the following questions on Wednesd= ay by 10am EST for your sites that are at or greater than 4% OT gap to Chad= and myself. How many clien= ts were contacted about OT in the last week?=C2=A0 How many wi= ll we be beginning to bill OT? How many will we be introducing a= new CG?=C2=A0 Please let me know if you have an= y questions around this. Best, -- Audra Williams Director, Divisional Operations (425) 757-7027 The= Key.com --000000000000aa34b40616efe3d3--