--0000000000003611a505f63c87bf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Carolyn Dom Dominique Jacobs *Client Care Manager/Licensed Practical Nurse* *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@homecareassistance.com | Homecareassistancemontreal.ca On Mon, Mar 6, 2023 at 9:47=E2=80=AFAM Timothy Thomas wrote= : > Perfect, ty. > > On Mon, Mar 6, 2023 at 9:45=E2=80=AFAM Carolyn Daoust carolyn.daoust@homecareassistance.com> wrote: > >> Good morning. >> >> I was in orientation all day Friday so just getting to it this morning. = I >> spoke to Samar in depth about the issues. She understands. I also told h= er >> I would be issuing a warning letter as these things need to be documente= d. >> I will send it to her today. >> >> >> >> >> Carolyn Daoust >> >> >> >> *Coordinatrice des ressources humaines * >> >> *Human Resource Coordinator* >> >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> On Mon, Mar 6, 2023 at 9:30 AM Timothy Thomas wrote: >> >>> Hi Carolyn, >>> >>> Let us know how this was resolved. Thanks! >>> >>> On Fri, Mar 3, 2023 at 10:38=E2=80=AFAM Stephanie Demers >> sdemers@homecareassistance.com> wrote: >>> >>>> Hey Carolyn, >>>> >>>> Since you were not able to attend the meeting this morning, Timothy >>>> asked that I keep you informed with something that happened with a >>>> caregiver: Samar Assousa. >>>> >>>> She was caught lying on the client's sofa, scrolling on her phone in >>>> the middle of the afternoon (there are cameras in the home). The clien= t's >>>> daughter came home and found dirty dishes in the sink and laundry that= was >>>> not done. >>>> >>>> I had a brief conversation with her this morning and let her know that >>>> we removed her from the case. Today is her final shift. >>>> >>>> It would be great if you could give her a call whenever you have a >>>> moment to discuss more in depth/issue a warning letter for her behavio= ur. >>>> >>>> Call me if you'd like more information. >>>> >>>> Thanks! >>>> Stephanie >>>> -- >>>> >>>> >>>> Stephanie Demers >>>> >>>> >>>> >>>> * Gestionnaire du personnel / Staffing Manager * >>>> >>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>> >>>> sdemers@homecareassistance.com | Homecareassistancemontreal.ca >>>> >>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --0000000000003611a505f63c87bf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank=C2=A0you Carolyn Dom =C2=A0 <img src=3D"https://lh3.googleusercontent.com/b