--0000000000004fb7e6062cca53b8 Content-Type: text/plain; charset="UTF-8" Hi Kathryn, We had an issue with a gentleman who inquired for services this weekend. He was told that he would be receiving a follow-up email but this did not happen. Furthermore, there was no mention of this inquiry during the Monday handoff. Fortunately, he did call back today and we were able to book the assessment for tomorrow. He mentioned Shyanne by name and was curious as to why no information was provided as she had promised. If you require any specifics, please let me know. Thank you for your help with this matter. Sincerely, Dennis Fancy, BSP General Manager (204) 489-6000 TheKey.ca [image: TheKey] --0000000000004fb7e6062cca53b8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Kathryn, We had an issue = with a gentleman who inquired for services this weekend. He was told that h= e would be receiving a follow-up email but this did not happen. Furthermore= , there was no mention of this inquiry during the Monday handoff. Fortunate= ly, he did call back today and we were able to book the assessment for tomo= rrow. He mentioned Shyanne by name and was curious as to why no information= was provided as she had promised. If you require = any specifics, please let me know. Thank you for your help with this matter= . Sincerely, Dennis Fancy, BSP General Manag= er (204) 489-6000 TheKey.ca --0000000000004fb7e6062cca53b8--