--000000000000e1bc7406396cc0c5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Whose mandate is it? Why would we take a step backwards? *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Tue, Jul 8, 2025 at 10:23=E2=80=AFAM Timothy Thomas wrot= e: > Hi Will, > > Unfortunately this is a company wide initiative including both JVs. > There's no option to opt-out. > > Please let us know if you need any additional support in order to be in > compliance. > Thanks! > Tim > > On Tue, Jul 8, 2025 at 9:20=E2=80=AFAM Will Reid wrote= : > >> Audra, >> Apologies if I didn't let you know earlier, but our JV is not >> participating in this. Our entire staff knows our caregivers and clients >> intimately and do an amazing job every day with matching them. Also, we = do >> not have corporate support for scheduling at any time of day if that is = a >> concern. >> >> Thanks, >> >> >> >> *Will Reid* >> >> Partner | TheKey >> >> Mobile: 513.707.2304 >> >> >> >> >> >> On Tue, Jul 8, 2025 at 8:36=E2=80=AFAM Audra Williams wrote: >> >>> Hi Julie and Laura! >>> >>> Can you please have the CSM's update the below client Care match C-P-E >>> Profile in Wellsky? >>> Harry Everett Jr >>> Elmer Buford >>> Donald Foster >>> Joan Doggett >>> >>> Please let Megan Harris or myself know if you have any questions at all= . >>> >>> Best, >>> >> >>> -- >>> >>> *Audra N. Williams* >>> >>> Director, Divisional Operations | TheKey >>> >>> Mobile: 425.757.7027 >>> >>> >>> >>> --000000000000e1bc7406396cc0c5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Whose mandate is it? Why woul= d we take a step backwards? Will Re= id Partner | TheKey Mobile: 513.707.2304 On Tue, Jul 8, = 2025 at 10:23=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Will, Unfortunately this is a company wi= de initiative including both JVs. There's no option to opt-out. Please let us know if you need any additional support in = order to be in compliance. Thanks! Tim On Tue, Jul= 8, 2025 at 9:20=E2=80=AFAM Will Reid < wreid@thekey.com > wrote: Audra, Apologies=