--0000000000005da44606026a2ed2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim, Will do! On Mon, Aug 7, 2023 at 8:52=E2=80=AFAM Timothy Thomas wrote= : > Hi Ali, > > Please email Glen that we will be running PAD for the balance this week > and debiting the account weekly moving forward. This is non negotiable as > they're always falling behind. > > Thanks > Tim > > On Fri, Aug 4, 2023 at 4:59=E2=80=AFPM Brian Boxall = wrote: > >> I just had that PAD info dropped off from Glen, so it should be updated >> to the newly updated info. >> >> If we can come together to solidify what approach should be taken, I wil= l >> deliver it to Glen who is actually fairly reasonable. >> >> Dev his wife, is not. >> >> On Fri, Aug 4, 2023 at 10:50=E2=80=AFAM Ali Malik = wrote: >> >>> @Timothy Thomas @Brian Boxall @Den= nis >>> Fancy Hey guys, this client has always been an >>> issue from the past, it took me so long before to get her to pay for bi= g >>> balance she had prior.. >>> >>> She also got upset last time when we charged her PAD. So we need to >>> ensure that A) This client is setup on autopay going forward as she >>> mentioned to me a while ago they would do this B) Get consent if it's o= kay >>> to charge the balance of 17k. >>> >>> If she still refuses or there are any issues, Tim I will leave it to yo= u >>> to take it forward from the operations side. >>> >>> thank you, >>> >>> On Fri, Aug 4, 2023 at 11:45=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Brian, >>>> >>>> PAD information for Vaughan Barb was inputted into clearcare today. >>>> The outstanding balance is around 17k. >>>> >>>> Are we using PAD information? >>>> I remember we charged their bank account before and she got upset. >>>> >>>> Thanks, >>>> Sumira Suthesan >>>> Accounts Receivable Specialist- TheKey >>>> >>>> >>> >>> -- >>> *Ali Malik* >>> Manager - Financial Operations >>> >>> >> >> -- >> Brian Boxall >> >> Client Success Manager >> >> Direct 431 887 1785 >> >> Office 204 489 6000 >> >> >> >> >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 *Ali Malik* Manager - Financial Operations --0000000000005da44606026a2ed2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim,=C2=A0 Will do!=C2=A0= On Mon, Aug 7, 2023 at 8:52=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Ali, Please email Glen that we will be running PAD for the balance this week= and debiting the account weekly moving forward. This is non negotiable as = they're always falling behind.=C2=A0 Thanks Tim On Fri, Aug 4, 2023 at 4:59=E2=80=AFPM Brian Boxall < bboxall@thekey.com > wrote: I just had that PAD info dropped off from Glen, so it should = be updated to the newly updated info. If we can come tog= ether=C2=A0to solidify what