--0000000000001eeb6c05f28f9f21 Content-Type: multipart/alternative; boundary="0000000000001eeb6b05f28f9f20" --0000000000001eeb6b05f28f9f20 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Bonjour M Thomas, Thank you for your quick response. I downloaded the August app - however, it only shows options to set up the following devices: - [image: image.png] *- *[image: image.png] - [image: image.png] None of these ressemble your door lock : [image: image.png] Is it possible that you have a different app ? Yale or Bilt maybe ? Thank you, *St=C3=A9phanie Payette* Assistante =C3=A0 la directrice g=C3=A9n=C3=A9rale| *Assistant to the Gener= al Manager* *stephanie@tremblantliving.com * 2000 Chemin du Village, Mont-Tremblant, J8E 1K4 Tel: +1 (438) 260-1555 | Toll Free: 1-888-932-1131 TremblantLiving.ca On Wed, Jan 18, 2023 at 2:28 PM Tim Thomas wrote: > Hi Stephanie > > The lock was chosen and installed by Michael, from Serrieur Magic. I=E2= =80=99m a > bit surprised it=E2=80=99s not the one you were expecting. I have downloa= ded the > app and I believe I can send you an invitation which I will do. > > I=E2=80=99m not sure what key you found in the apartment unless it was le= ft by > Michael when he did the installation. > > The lockbox code is 2023 > > Tim Thomas > Home Care Assistance > 514 726 7647 > > > On Jan 18, 2023, at 2:10 PM, St=C3=A9phanie Payette stephanie@tremblantliving.com> wrote: > > =EF=BB=BF > Bonjour M and M Thomas, > > My colleague =C3=89lodie went over to the house today to make sure > everything was in order for the photoshoot tomorrow. > > She mentioned that the door lock was not a Kaba, but a different type. Th= e > type installed, BILT by Yale, requires us to download an app to create do= or > codes for our guests. To have access to your unit's door lock, I would ne= ed > you to send me an invitation to download said app. > > She also mentioned that there was a key left at the property. Before doin= g > anything, we wanted to clarify what this key is used for ? (see image > attached below). > > And lastly, I would need the lock box code for the lock box in the parkin= g > garage. > > Wishing you both a lovely afternoon. > Warmest regards, > > *St=C3=A9phanie Payette* > > Assistante =C3=A0 la directrice g=C3=A9n=C3=A9rale| *Assistant to the Gen= eral Manager* > > *stephanie@tremblantliving.com * > > 2000 Chemin du Village, Mont-Tremblant, J8E 1K4 > > Tel: +1 (438) 260-1555 | Toll Free: 1-888-932-1131 > > > > TremblantLiving.ca > > > --0000000000001eeb6b05f28f9f20 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Bonjour M Thomas,=C2=A0 Thank you for your quick=C2=A0response. I downloaded the August app - however, it only shows options to set u= p the following devices: -=C2=A0 -=C2=A0 =C2=A0 - None of these ressemble your door lock : <div cla= ss=3D"gmail_default" style=3D"fon