--00000000000057ed36062293bd4a Content-Type: text/plain; charset="UTF-8" Hi Tim, Thank you for reminding of the request to activate Montreal Medallia surveys. Confirming initially when we explored - there was interest in creating surveys in French which was the primary reason to put the project on hold due to our limited resources and capabilities. You verbally approved surveys to be sent in English to Montreal clients -- kindly requesting to acknowledge that approval on email trail. Lastly, if you can confirm the start date of surveys - either to begin now or by xx/xx date. @Monica Johnston and I communicated and was included in email to take it from there to adjust the settings on the backend for Montreal clients and caregivers to begin receiving surveys. Best, Aileen -- Aileen Ruffin Head of Service Quality Please note my email has changed: aruffin@thekey.com Direct: (408) 669-5645 TheKey.com [image: TheKey] --00000000000057ed36062293bd4a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you= for reminding of the request to activate Montreal Medallia surveys. Confir= ming initially when we explored - there was interest in creating surveys in= French which was the primary reason to put the project on hold due to our = limited resources and capabilities. You verbally approved surveys to = be sent in English to Montreal clients -- kindly requesting to acknowledge = that approval on email trail. Lastly, if you can confirm the start da= te of surveys - either to begin now or by xx/xx date.=C2=A0 @Monica Johnston =C2=A0and I communicated and was = included in email to take it from there to adjust the settings on the backe= nd for Montreal clients and caregivers to begin receiving surveys. Best, Aileen -- Aileen Ruffin Head of Service Quality =20 Please note my email has changed: =20 aruffin@t