--Apple-Mail-D4D73CB3-A374-4D3D-BAEC-44CD32DDFD0E Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable I=E2=80=99ll let her know, thanks.=20 Kathryn Nester Employee Care Manager Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity knester@homecareassistance.com > On Feb 23, 2023, at 12:18 PM, Grace Campoll wrote: >=20 > =EF=BB=BF > Hi Kathryn,=20 >=20 > It looks like her app session needs to be refreshed. Her current one is fr= om a sign in over 10 days ago. If we sign in on our end, the shift is visibl= e. She should sign out, force close the app, then sign back in. >=20 > =E2=80=8B > Let us know if you have more questions. >=20 >=20 > Thanks,=20 >=20 > Grace > Caregiver Connect Support > On Thu, 23 Feb at 11:29 AM , KathrynNester wrote: > Good morning,=20 >=20 > Shabina Ahmad=E2=80=99s shift for this sunday is no longer showing in her a= pp. She said it was there earlier but is no longer in her app. See attached s= creenshot=20 >=20 > Thank you, > Kathryn=20 >=20 >=20 >=20 >=20 > Kathryn Nester > Employee Care Manager > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > We Are Hiring! >=20 >=20 > Champions of Longevity > knester@homecareassistance.com > 170244:611100 --Apple-Mail-D4D73CB3-A374-4D3D-BAEC-44CD32DDFD0E Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable I=E2=80=99ll let her know, thanks. Kathryn Nester Employee Care Manager Home C= are Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity knester@homecareassistance.com = On Feb 23, 2023, a= t 12:18 PM, Grace Campoll <app-support@homecareassistance.com> wrote: =EF=BB=BF= Hi Kathryn, It looks like her app session needs to be refreshed. Her cu= rrent one is from a sign in over 10 days ago. If we sign in on our end, the s= hift is visible. She should sign out, force close the app, then sign back