----==_mimepart_67b4c919636c_1d03f7fd65c9b90123069f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks so much Timon!=C2=A0 Have a great day!=C2=A0 DeAnna Brown lt= ci@thekey.com Long Term Care Insurance Customer Service - (855)-205-8007 = Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-226-= 1702 = = On Tue, 18 Feb at 10:55 AM , Timon Page wrote:= = Hi DeAnna = = POA documentation is now uploaded. = = = Best regards, =C2=A0Timon Page = = General Manager, Ontario = = = Please note my email address has changed: = = timon.page@thekey.com = = Mobile: (437) 223-0841 = = TheKey.com = = = = = = = = On Tue, Feb 18, 2025 at 9:32=E2=80=AFAM DeAnna Brown w= rote: = = = = = Good Morning, = = I see that a new PAF was uploaded in Clearcare last week but upon review= ing, it appears we have the exact same issue that I stated in my email on= February 7th.=C2=A0 = = The signature on the PAF is Michael's, but Charles' account information = is listed. We will need a new PAF with Charles' signature, or we will nee= d Michael's payment information. Alternatively, if Michael is authorized = to sign on behalf of Charle's finances, we need proof, either with POA do= cuments or if he is on the account, we could obtain a voided check showin= g he is listed on the account.=C2=A0=C2=A0 = =C2=A0 = = Thank you for your immediate attention to this matter. = = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-22= 6-1702 = = = = On Fri, 14 Feb at 11:47 AM , Jeannie Ortiz wrote: = Hi Timon, = = DeAnna is out, and I am following up on her behalf. Is there any luck wo= rth getting this?=C2=A0 =C2=A0=C2=A0=C2=A0 = = Thank You,=C2=A0 Jeannie Ortiz = Finance Onboarding & Experience Manager = = jeannie.ortiz@thekey.com=C2=A0 = = Phone: 866-226-1702|Fax: 813-693-5625 |Email:=C2=A0ltci@thekey.com=C2=A0 = = = = = = = On Fri, 7 Feb at 10:45 AM , Timon Page wrote:= = Morning DeAnna = = I am in the process of getting the PAF from Mike. He has been sent a CC = authorization form but now wants to pay by PAD. I am hoping to get it bac= k later today. = = = Best regards, =C2=A0Timon Page = = General Manager, Ontario = = = Please note my email address has changed: = = timon.page@thekey.com = = Mobile: (437) 223-0841 = = TheKey.com ----==_mimepart_67b4c919636c_1d03f7fd65c9b90123069f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks so much Timon!=C2=A0 Have a great day!=C2=A0 DeAnna Brown ltci@thekey.com Long Term Care Insurance Customer Service - (8= 55)-205-8007 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-226-1702 On Tue, 18 Feb at 10:55 AM , Timon Page <t= imon.page@thekey.com> wrote: Hi DeAnna POA documentation is now uploaded. Best regards= , =C2=A0Timon Page <td style=3D"font-size:12px;line-height: