--000000000000eb3e9306090557aa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Vashon i am not sure where this account came from but this is not definitely an account number in clear care.If you go to clear care you have one account that money should come from is clearly labeled you must use this account so I am not sure again where money was taken from. On Tue, Oct 31, 2023 at 9:00=E2=80=AFAM Vashon Palloo wrote: > Hi Vanja, > > 809 > 42570 > 103489614 > =E2=80=8B > This is the bank info we used to process payment. Is this correct? If so, > according to Bambora payment should've been taken by yesterday 10/30. > > > Thanks, > > Vashon Palloo > > > On Tue, 31 Oct at 11:54 AM , Billing wrote: > Hi Vashon, > > Can you please provide Vanja the EFT information you used to process Anne > Kober's payments? > > Thanks, > *Sumira Suthesan* > Accounts Receivable Specialist > T: 438-230-3887 ext.1070006 > www.TheKey.com > [image: TheKey] > > > On Tue, Oct 31, 2023 at 11:47=E2=80=AFAM Vanja Bezdrob > wrote: > >> I talked to Joe yesterday and he said nothing has been taken from the >> account so I am not sure where the money came from??Please advise >> >> Sent from my iPhone >> >> On Oct 31, 2023, at 5:21 AM, Sumira Suthesan wrote: >> >> =EF=BB=BF >> Hi Vanja, >> >> =E2=80=8BPlease see attached invoices for the past two months. >> All bookings have been billed and it shows as marked paid. >> >> >> Thanks, >> >> Sumira Suthesan >> >> >> On Mon, 30 Oct at 5:15 PM , Vanja Bezdrob >> wrote: >> Hello all things we=E2=80=99re not resolved client account has not be b= illed and >> he said nothing has been taken out from the account which means we are n= ot >> getting paid.He did get refund but we haven=E2=80=99t billed anything fo= r 2 >> months.I hope to hear about resolution soon.Thank you >> >> Sent from my iPhone >> >> On Oct 30, 2023, at 12:55 PM, Vashon Palloo wrote: >> >> =EF=BB=BF >> Hi all, >> >> Officially closing this ticket. Refund has been entered into CC and >> client is back at a clean slate. >> >> >> Thanks, >> >> Alexis Parrish >> >> >> >> >> 532377:611100 > --=20 Vanja Bezdrob LPN Client success manager Home Care Assistance 1861 Marine Drive, West Vancouver, BC V7V 1J7 T 778-279-3634 C 236-558-2376 E vanja.bezdrob@thekey.com --000000000000eb3e9306090557aa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Vashon i am not sure where this account came from bu= t this is not definitely an account number in clear care.If you go to clear= care you have one account that money should come from is clearly labeled y= ou must use this account so I am not sure again where money was taken from.= = On Tue, Oct 31, 2023 at 9:00=E2=80=AFAM Vashon Palloo < paymentapplication@thekey.com > wrote= : Hi=C2=A0Vanja,=C2=A0 809 42570 103489614 =E2=80=8B This is the bank info we used to process payment. Is this = correct? If so, according to Bambora payment should've been taken b