--000000000000186f0505d825b8bd Content-Type: multipart/alternative; boundary="000000000000186f0405d825b8bc" --000000000000186f0405d825b8bc Content-Type: text/plain; charset="UTF-8" Do you mind trying the SSO one more time? I updated one area. If that doesn't work, I will create a change password again until this is fixed. My apologies. On Wed, Feb 16, 2022 at 7:52 AM Timothy Thomas wrote: > It says "could not find your google account"... > > On Tue, Feb 15, 2022 at 8:26 PM Keri Thrush kthrush@homecareassistance.com> wrote: > >> Hi Timothy, >> >> We agreed today on an additional sync feature. I didn't get confirmation >> yet if it has been applied. We can try... Can you try utilizing the Single >> Sign On with the email: tt@homecareassistance.dup >> >> On Tue, Feb 15, 2022 at 5:18 PM Timothy Thomas >> wrote: >> >>> Hi Keri, >>> >>> I was able to access the platform yesterday with the temp login info, I >>> updated my password but now I'm unable to log in. >>> >>> Any fix on the initial bug for SSO? >>> >>> Thanks! >>> Tim >>> >>> On Tue, Feb 8, 2022 at 7:01 PM Keri Thrush >> kthrush@homecareassistance.com> wrote: >>> >>>> Hi Timothy, >>>> >>>> I'm working with our development team to fix this. For a temporary fix, >>>> do you mind manually logging in by using the following credentials: >>>> >>>> - tt@homecareassistance.dup >>>> - password: Changeme#1 >>>> >>>> For Dennis, he should be able to view courses outside of what he has >>>> been enrolled in through clicking on "all courses" like the picture below. >>>> >>>> Please let me know if I can help with anything else and I will follow >>>> up with you as soon as possible with the SSO fix. >>>> >>>> [image: Screen Shot 2022-02-08 at 3.58.24 PM.JPG] >>>> >>>> >>>> On Tue, Feb 8, 2022 at 6:18 AM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Hi Keri, >>>>> >>>>> Stange, no I selected my account tt@homecareassistance.com. I tried >>>>> again no and still was not able to log in. >>>>> >>>>> Sorry I got the title wrong its actually Dennis Fancy who was the >>>>> previous owner along with Lindsey. His email address is >>>>> dfancy@homecareassistance.com - If I understand correctly he can >>>>> self-enroll? He claims to only be able to review the COVID and >>>>> Spam/Phishing courses. >>>>> >>>>> Thank you, >>>>> Tim >>>>> >>>>> On Tue, Feb 8, 2022 at 12:10 AM Keri Thrush >>>> kthrush@homecareassistance.com> wrote: >>>>> >>>>>> Hi Timothy, >>>>>> >>>>>> It looks like the email that your account is setup with is: >>>>>> tt@homecareassistance.dup. Is this the address that was selected for >>>>>> the SSO? >>>>>> >>>>>> The courses all have a self enrollment feature so you are more than >>>>>> welcome to take any applicable courses. >>>>>> >>>>>> Just to be safe, I searched in bamboohr for the GM in Winnipeg. If it >>>>>> is Lindsey Fancy, everything is up and going with her account in OpenLMS. >>>>>> >>>>>> Thank you, >>>>>> >>>>>> On Mon, Feb 7, 2022 at 1:06 PM Timothy Thomas >>>>> tt@homec