--000000000000d455350613a1332f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day All, The Clearcare/WellSky team is reporting that the issue causing reports to be slow has been resolved. Users should no longer experience slow reports being generated. If further support is required, as always, please reach out to the IT Help Desk by emailing us at itsupport@thekey.com. We're here to help! Please note that our IT Help Desk is available, Monday through Friday, 8:00 AM to 9:00 PM EST. Kind Regards, IT Team On Wed, Mar 13, 2024 at 6:30=E2=80=AFPM No reply wrote: > Hello All, > > Clearcare/WellSky has identified an issue causing reports to process > slower than normal. This is an intermittent issue. They are working on > resolving this issue with no ETA currently available. > > For the most current and updated information on this issue, please visit = TheKey's > IT System Status Page . If > further support is required, as always, please reach out to the IT Help > Desk by emailing us at itsupport@thekey.com. We're here to help! Please > note that our IT Help Desk is available, Monday through Friday, 8:00 AM t= o > 9:00 PM EST. > > Thanks, > > IT Team > --000000000000d455350613a1332f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day All, The Clearcare/= WellSky team is reporting that the issue causing reports to be slow has bee= n resolved. Users should no longer experience slow reports being generated.= =C2=A0 If further support is required, as always, = please reach out to the IT Help Desk by emailing us at=C2=A0 itsupport@thekey.com . We'= ;re here to help! Please note that our IT Help Desk is available, Monday th= rough Friday, 8:00 AM to 9:00 PM EST. Kind Reg= ards, IT Team On Wed, Mar 13, 2024 at 6:30=E2=80=AFPM No reply <= ; noreply_italerts@thekey.com= > wrote: = Hello All,=C2=A0 Clearcare/W= ellSky has identified an issue causing reports to process slower than norma= l. This is an intermittent issue. They are working on resolving this issue = with no ETA currently available.=C2=A0 For the mos= t current and updated information on this issue, please visit=C2=A0 TheKey'= ;s IT System Status Page . If further support is required, as always, pl= ease reach out to the IT Help Desk by emailing us at=C2=A0 itsupport@thekey.com . We'r= e here to help! Please note that our IT Help Desk is available, Monday thro= ugh Friday, 8:00 AM to 9:00 PM EST. Thanks, IT Team --000000000000d455350613a1332f--