--000000000000e43795062876d2f3 Content-Type: multipart/alternative; boundary="000000000000e43794062876d2f2" --000000000000e43794062876d2f2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and understood. Danielle James LPN *Milwaukee General Manager * *Please note my email has changed:* danielle.james@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com [image: TheKey] *Have positive feedback? We'd love to share that with the community: * https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZmeZ= B1UILA On Wed, Dec 4, 2024 at 1:21=E2=80=AFPM Timothy Thomas wrote= : > Hi there, > > I received more directives regarding our action plans (see below from > Melissa). Please get your plans posted to the main slide deck here > > before the end of the week. I'll work with you on any suggested changes > before our MOR meeting on the 13th. > > Hi All. I see a lot of great work going into site action plans and alread= y > seeing updates come through. THANK YOU. Before the end of the week I need > all of you to review your site plans to ensure Actions are specific and > expected results have values tied to them. Many I am looking at are missi= ng > the mark here. Below is an example of a plan that gives specific actions > (GM follow up within 24hrs on all NPS a number or percentage improvement tied to the very specific actions bein= g > implemented. Every single expected result should have a number or %. If y= ou > are stuck, please reach out. > > [image: image.png] > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --000000000000e43794062876d2f2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and understood.=C2=A0 Danielle James LPN Milwaukee General Manager=C2=A0 Please note my email has changed:= danielle.james@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com Have positive feedback? We= 'd love to share that with the community:=C2=A0 https= ://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZmeZB1UIL= A <div class=3D"gmail_quote gmail_= quote_c