----==_mimepart_68112d97ae20b_1bf3fc56d00cdec160584b5 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy,=C2=A0 Thanks for reaching IT Help Desk TheKey=E2=80=8B,=E2= =80=8B As we discussed over call I have reset your jumpcloud password= and you have =C2=A0successfully logged in to your laptop. Hence, I am cl= osing this ticket. Please reach out to IT support for any further assi= stance. Thanks,=C2=A0 Shubham Kumar Service Desk Engineer Contac= t IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com TheKey.c= om =C2=A0 We are Happy to Assist You! = = On Tue, 29 Apr at 1:35 PM , TheKey Support wro= te: Please call me back at 2pm EST today = = = = = On Tue, Apr 29, 2025 at 1:06=E2=80=AFPM Shubham Kumar wrote: = = = = = Hi Timothy,=C2=A0 = = Thank you for contacting IT help desk, = = =E2=80=8B = = I tried calling you on your cell number +15145919387 but its going on vo= icemail, can you please help me with your availability or you can also ca= ll back to us regarding password change. = = =E2=80=8B = = Thanks for patience! = = = = = Thanks,=C2=A0 = Shubham Kumar = Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = We are Happy to Assist You! = = = = = On Tue, 29 Apr at 12:49 PM , Timothy Thomas wrote: = Hi, = = I'm being asked to reset my Jumpcloud password as it will expire. When d= oing so I get the following message. I've tried waiting but there's no ch= ange.=C2=A0 = = = = = = -- = = Tim Thomas Head of Midwest & Canada Divisions |=C2=A0TheKey = Mobile: 514.591.9387 ----==_mimepart_68112d97ae20b_1bf3fc56d00cdec160584b5 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy,=C2=A0 Thanks for reaching IT Help Desk TheKey =E2=80=8B, =E2=80=8B <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(24, 50, 71); font-family: "Helvetica Neue", He= lvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-var= iant-ligatures: normal; font-variant-caps: normal; font-weight: 400; lett= er-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text= -transform: non