--0000000000003d403405f94c8f96 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim! Appreciate it :) Allison Brennan *Client Success Manager* *Office: 519-954-2111* *Direct Line: 437-216-2865* *Fax: 519-489-1370* TheKey.ca [image: TheKey] On Fri, Apr 14, 2023 at 10:09=E2=80=AFAM Timothy Thomas wro= te: > FYI I have a call with clearcare about this today. Sorry for the delay > > ---------- Forwarded message --------- > From: Miriam S > Date: Thu, Apr 13, 2023 at 2:27=E2=80=AFPM > Subject: 03398986: Re: A Few Things [ ref:_00D30YqS._500Do4Tsmf:ref ] > To: tt@thekey.com > > > > > Hello Tim, > > Thank you for contacting WellSky Support. I tried reaching you > at 519-954-2111 and was unable to contact you. When is the best time to > reach you? > > > > You can provide additional information by going to need help > consult ou= r > community and then clicking the link > . > > Thank you, > Miriam S. > WellSky Support > > > > > > > > > > > > [ref:_00D30YqS._500Do4Tsmf:ref] > > > > > > > > > > > --------------- Original Message --------------- > *From:* Timothy Thomas [tt@thekey.com] > *Sent:* 4/10/2023 8:42 AM > *To:* allison.brennan@thekey.com; clearcare.support@wellsky.com > *Subject:* Re: A Few Things 03398986 > > Good morning, > > Are you able to support with clearcare family room access for this client > in Toronto? FYI TheKey Family App has not launched in Canada yet. > > Thanks > > On Thu, Apr 6, 2023 at 11:36=E2=80=AFAM Allison Brennan allison.brennan@thekey.com> wrote: > >> Another one experiencing the same issues with the Family room portal. >> >> This is the social worker I asked if i could give permissions too on >> monday since she is the one who set up care for the client but isn't the >> POA. >> >> Please fix all issues lol >> >> Hoppy Easter! >> >> >> >> Allison Brennan >> >> >> *Client Success Manager* >> >> >> >> *Office: 519-954-2111* >> >> *Direct Line: 437-216-2865* >> >> *Fax: 519-489-1370* >> >> >> TheKey.ca >> >> >> [image: TheKey] >> >> ---------- Forwarded message --------- >> From: Motria Sabat >> Date: Wed, Apr 5, 2023 at 3:59=E2=80=AFPM >> Subject: Re: A Few Things >> To: Allison Brennan >> >> Hi Allison, >> >> I'm having a lot of trouble connecting to the portal to check the notes >> for Jacqueline. >> >> I keep resetting the password but it's not working, and when I finally >> Login it's just a blank screen with login and logout options. >> >> thanks for your help, >> Motria >> >> >> Motria Sabat OT Reg. (Ont), MScOT >> Registered Occupational Therapist >> Elder Caring Inc./Soins Elder Caring >> motria@eldercaring.ca >> Direct: 416-877-5413 >> Head Office: 416-658-8887/1-866-473-8887 >> Fax: 416-658-6465 >> https://www.eldercaring.ca >> >> *Celebrating 19 Years As Your Partner In Healthy Aging* >> >> Private and confidential, intended only for named recipient. If otherwis= e >> received, please destroy immediately. >> >> On Mon, Apr 3, 2023 at 11:15=E2=80=AFAM Allison Brennan >