--00000000000052c6e706235935af Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Calls should ring the ring group now. Let me know if you find otherwise. On Mon, Sep 30, 2024 at 12:02=E2=80=AFPM Timothy Thomas wro= te: > Yes please. > > On Mon, Sep 30, 2024 at 1:01=E2=80=AFPM Mark Warner > wrote: > >> We can. For ALL options? >> >> On Mon, Sep 30, 2024 at 11:59=E2=80=AFAM Timothy Thomas = wrote: >> >>> Looks like they aren't answering. Could we please change that to the >>> regular after hours on-call please. >>> >>> On Mon, Sep 30, 2024 at 12:50=E2=80=AFPM Mark Warner >>> wrote: >>> >>>> Looking at Winnipeg IVR, all calls/options are going to the call cente= r >>>> for closed/holiday hours. >>>> >>>> On Mon, Sep 30, 2024 at 11:44=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> Hey Mark, >>>>> >>>>> We=E2=80=99re having an issue with our phones in Winnipeg. Nancy is c= overing >>>>> the stat holiday and her phone is going straight to voicemail. Her 8x= 8 >>>>> settings appear correct. Tried calling our office and I just get put = on >>>>> hold. >>>>> >>>>> Thanks >>>>> >>>>> *Tim Thomas* >>>>> Head of Midwest & Canada Divisions | *TheKey* >>>>> Mobile: 514.591.9387 >>>>> [image: TheKey] >>>>> >>>> --00000000000052c6e706235935af Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Calls should ring the ring group now.=C2=A0 Let me know if= you find otherwise. On Mon, Sep 30, 2024 at 12:02=E2=80=AFPM Timothy Thomas= < tt@thekey.com > wrote: Yes ple= ase. On Mon, Sep 30, 2024 at 1:01=E2=80=AFPM Mark Warner < mark.warner@thekey.com >= wrote: We can.=C2=A0 For ALL options? On Mon, Sep 30, 2024 at 11:59=E2=80= =AFAM Timothy Thomas < tt@thekey.com > wrote: Looks like they aren't answering. Could = we please change that to the regular after hours on-call please. On Mon, Sep= 30, 2024 at 12:50=E2=80=AFPM Mark Warner < mark.warner@thekey.com > wrote: Looki= ng at Winnipeg IVR, all calls/options are going=C2=A0to the call center for= closed/holiday hours. On Mon, Sep 30, 2024 at 11:44=E2=80=AFAM Timothy Thom= as < tt@thekey.com = > wrote: Hey Mark, = We=E2=80=99re having an issue with our phones in Winnipeg= . Nancy is covering the stat holiday and her phone is going straight to voi= cemail. Her 8x8 settings appear correct. Tried calling our office and I jus= t get put on hold. Thanks=C2=A0 Tim Thomas <div = style=3D"fon