--000000000000ed08df05e30ec070 Content-Type: text/plain; charset="UTF-8" Hello Timothy, 8x8 is still working with the previous provider for Winnipeg on getting the number ported over. On Mon, Jul 4, 2022 at 10:44 AM Timothy Thomas wrote: > Hi Keith, > > Has this been resolved? > > Thanks > > On Wed, Jun 22, 2022 at 3:29 PM Keith Moore wrote: > >> Hi Lindsey, >> We're still working on the rejection of the port. So I do not have an ETA >> at this time. >> >> Would you have some time to call Shaw with me to address the issue? I'm >> not sure if I'm authorized to speak to them about account matters. >> >> On Wed, Jun 22, 2022 at 3:15 PM Lindsey Fancy > lfancy@homecareassistance.com> wrote: >> >>> Hi Keith, >>> >>> I just wanted to follow up on our phone ports. You had mentioned that it >>> was initially rejected. We are having trouble just doing a hard forward >>> because of our VOIP system already in place. I am not sure if you can help >>> with that. Or, if we have an ETA on when the port will be completed since >>> we are supposed to share calls with Calgary starting next week. >>> >>> Thanks, >>> >>> -- >>> >>> Lindsey Fancy >>> >>> >>> >>> General Manager >>> >>> Home Care Assistance Winnipeg >>> >>> 10B-1700 Corydon Avenue >>> >>> Winnipeg, MB >>> >>> R3N 0K1 >>> >>> >>> >>> Office: 204-489-6000 >>> >>> Fax: 204-487-6700 >>> >>> Web: HCAWinnipeg.ca >>> >> >> >> -- >> Keith Moore >> VoIP Administrator >> *Please send all support requests to ITSupport@thekey.com >> * >> * Please note my email has changed: * >> kmoore@thekey.com >> 480-527-0204 >> TheKey.com >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Keith Moore VoIP Administrator *Please send all support requests to ITSupport@thekey.com * * Please note my email has changed: * kmoore@thekey.com 480-527-0204 TheKey.com [image: TheKey] --000000000000ed08df05e30ec070 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, 8x8 is still working wit= h the previous provider for Winnipeg on getting the number ported over. On Mon, Jul 4, 2022 at 10:44 AM Timothy Thomas < tt@thekey.com > wrote: Hi Keith, Has t= his been=C2=A0resolved? Thanks On Wed, Jun 22= , 2022 at 3:29 PM Keith Moore < kmoore@thekey.com > wrote: Hi Lindsey, We're= still working on the rejection of the port. So I do not have an ETA at thi= s time. Would you have some time to call Shaw with= me to address the issue? I'm not sure if I'm authorized to speak t= o them about account matters. On Wed, Jun 22, 2022 at 3:15 PM Lindsey = Fancy < lfancy@homecareassistance.com > wrote: Hi Keith, I just = wanted to follow up on our phone ports. You had mentioned that it was initi= ally rejected. We are having trouble just doing a hard forward because of o= ur VOIP system already in place. I am not sure if you can help with that. O= r, if we have