--000000000000a3d5f30635bb1953 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here is Calgary's review below: Slide 6 =E2=80=93 Revenue Stack (Calgary) - Calgary is not on pace to meet its monthly revenue goal. - Despite an overall week-over-week revenue increase across the division, Calgary remains stagnant. - Calgary=E2=80=99s revenue remains flat, with no recent gains attrib= uted to new client acquisition. - The low median hours per client are the primary drivers of this underperformance. Slide 12 =E2=80=93 Prospective Client Acquisition Stack (Calgary) - Calgary recorded 3 SOCs during May 12=E2=80=9318, with two more expect= ed in the upcoming week. - However, the full-funnel metrics declined week-over-week across the region, including Calgary. - The recent activity may be attributed to postcard campaigns or follow-up efforts, but Calgary must continue improving its assessment-to-SOC conversion to yield durable gains. Slide 19 =E2=80=93 Caregiver Stack (Calgary) - Once again, Calgary had the lowest Active Caregiver to Client Ratio across all 13 sites, below the 1.3 target. - This implies significant capacity constraints, limiting shift fulfillment and could impact client satisfaction. - CG Starts to Hires Ratio is below 80%, indicating: - Gaps in onboarding effectiveness. Possible issues with caregiver scheduling or readiness Regards, Chuck On Thu, May 22, 2025 at 8:10=E2=80=AFAM Timothy Thomas wrot= e: > Good morning, > > Please review the enclosed report and send me your site notes before 4pm > ET today. > > Thanks! > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --=20 Chuck Terlesky B.A., CCPE General Manager Calgary, Alberta Calgary: 403-301-3777 TheKey.ca [image: TheKey] --000000000000a3d5f30635bb1953 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here is Calgary's review below: Slide 6 =E2=80=93 Revenue Stack (Calgary) Calgary is not on pace to meet its monthly revenue goal. Despite an overall week-over-week revenue increase across the division, Calgary remains stagnant. Calgary=E2=80=99s revenue remains flat, with no recent gains attributed to new client acquisition. The low median hours per client are the primary drivers of this underpe= rformance. =C2=A0 Slide 12 =E2=80=93 Prospective Client Acquisition Stack (Calgary) Calgary recorded 3 SOCs durin= g May 12=E2=80=9318, with two more expected in the upcoming week. However, the full-funnel metrics declined week-over-week across the region, including Calgary. The recent activity may be attributed to postcard campaigns or follow-up efforts, but Calgary must continue improving it= s assessment-to-SOC conversion to yield durable gains. =C2=A0 Slide 19 =E2=80=93 Caregiver Stack (Calgary) Once again, Calgary had the lowest Active Caregiver to Client Ratio across all 13 sites, below the 1.3 target. <li class=