--000000000000622d740617e2bc2e Content-Type: multipart/alternative; boundary="000000000000622d740617e2bc2d" --000000000000622d740617e2bc2d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great, thanks for confirming. Louise Brajcich (Vancouver) is set up as surcharge exempt in Versapay. Should there ever be a customer that needs to have this adjusted, please reach out to billing@thekey.com and Help Desk will get it taken care of. Thank you, all! [image: image.png] On Tue, May 7, 2024 at 1:02=E2=80=AFPM Timothy Thomas wrote= : > Hi Alyson, > > We have no other exemptions at this time. > > Thanks! > > On Mon, May 6, 2024 at 8:35=E2=80=AFPM Alyson Rohane > wrote: > >> Hey, again leaders - >> >> Effective Wednesday, May 15th, a surcharge fee of 2.7% will be applied t= o >> all credit card transactions, excluding Montreal. This is a company poli= cy >> and is charged across all locations. >> >> If there are any customers whom you believe should be exempt from this >> surcharge, please connect with Tim to discuss and provide reasons for th= eir >> exemption. Historically, exemptions have been approved based on the clie= nt >> being an 'elephant', or substantial gross spend. >> >> If any customers fit this criteria, please let us know before *EOB >> Friday, May 10th*. Don't hesitate to reach out with any questions >> or concerns. >> >> Thank you! >> -- >> *Alyson Rohane* >> Senior Continuous Improvement Analyst >> alyson.rohane@thekey.com >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000622d740617e2bc2d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great, thanks for confirming.=C2=A0Louise Brajcich (Vancou= ver) is set up as surcharge exempt in Versapay.=C2=A0 Sh= ould there ever be a customer that needs to have this adjusted, please reac= h out to billing@thekey.com and H= elp Desk will get it taken care of.=C2=A0 Thank=C2= =A0you, all!=C2=A0 On Tue, = May 7, 2024 at 1:02=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Alyson, We have= no other exemptions at this time. Thanks! On= Mon, May 6, 2024 at 8:35=E2=80=AFPM Alyson Rohane < alyson.rohane@thekey.com > = wrote: Hey, again leaders -=C2=A0 Effective= Wednesday, May 15th, a surcharge fee of 2.7% will be applied to all credit= card transactions, excluding Montreal. This is a company policy and is cha= rged across all locations. If there are any customers whom you belie= ve should be exempt from this surcharge, please connect with Tim to discuss= and provide reasons for their exemption. Historically, exemptions have bee= n approved based on the=C2=A0client being an 'elephant', or substan= tial gross spend. If any customers fit this cr= iteria, please let us know before EOB Friday, May 10th . Don&#= 39;t hesitate=C2=A0to reach out with any questions or=C2=A0concerns.=C2=A0 Thank you!