----==_mimepart_651c356d1c66e_1f12af31bbb8ae43192251f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 Chuck says he's unable to process PAD refunds. Are you = able to or do you know who is? We need to get this client their refund AS= AP. Thanks,=C2=A0 Marc Atkinson = = On Mon, 18 Sep at 12:55 PM , Shawntel Sousa wrote: = Hi, = Calgary = Thank you, = Shawntel Sousa, LPN = Client Success Manager = = Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: 778-279-3634 = TheKey.ca = = = = = = = On Mon, Sep 18, 2023 at 10:40=E2=80=AFAM Marc Atkinson wrote: = = = = = Hi Shawntel,=C2=A0 = = =E2=80=8BThank you for letting us know of this. What area of Canada is G= ail McFayden located out of?=C2=A0 = = = = = = = = On Fri, 15 Sep at 6:11 PM , Shawntel Sousa wrote: = Hi Team, = = = In my conversation=C2=A0with Hector this evening=C2=A0it has been identi= fied=C2=A0that somehow=C2=A0Hector has been changed=C2=A0over three thous= and dollars=C2=A0for care. It appears that the CDHC funds were not applie= d to his bill.=C2=A0 = = Can someone kindly look into this for us and provide Hector with some fe= edback? = Thank you, = Shawntel Sousa, LPN = Client Success Manager = = Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: 778-279-3634 = TheKey.ca ----==_mimepart_651c356d1c66e_1f12af31bbb8ae43192251f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 Chuck says he's unable to process PAD refunds. Are you a= ble to or do you know who is? We need to get this client their refund ASA= P. Thanks,=C2=A0 Marc Atkinson On Mon, 18 Sep at 12:55 PM , Shawntel Sousa &= lt;ssousa@homecareassistance.com> wrote: Hi, Calgary Than= k you, Sh= awntel Sousa, LPN Client S= uccess Manager Direct: 403-305-6588 Calgary Office: = 403-301-3777 Vancouver Office: 778-279-3634 = TheKey.ca <img alt=3D"TheKey" src=3D"https://lh6.googleuserconten= t.com/rTha7lVj1zNlmZMSXaCksDxaRDuy65yEVMUqnhEfFkKKIO2moutOIiSazXD-AKxQv9x= 6LXkzLslNuxdudxTx2A9Y5iZA0V1wRUjPvHW7TeAvAka9OXbnIQ6LCKeNmgiJxqKfjCShzG5k=