--000000000000c9faa00611c4756b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good day, I wanted to provide you with an update on the progress of locating these contracts. It has proven to be a challenging task, and I appreciate your patience in this matter. As of now, I am still awaiting responses, but I want to assure you that I am actively following up on this. Rest assured, I will keep you looped in and promptly share any communication or updates I receive regarding the status of these files. Thank you for your understanding and continued patience. If you have any further questions or if there's anything else I can assist you with, please feel free to reach out. Best regards, Christa Carter-Mark *Christa Carter-Mark* *Sr. Human Resources Manager - East* *christa.cartermark@thekey.com * TheKey.com [image: TheKey] On Mon, Feb 19, 2024 at 11:39=E2=80=AFAM Timothy Thomas wro= te: > Hi Christa, > > Do we have any resolution yet? Dominique reached out to me today for an > update. > > Thank you, > > > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > On Thu, Feb 8, 2024 at 10:34=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Christa, >> >> Any modifications would have been initiated by the HRSC, not locally. >> They should have the contract Dominique signed last year when we moved t= o >> TheKey Standard operating model. >> >> I'm sorry I can't be more helpful. >> Best, >> Tim >> >> On Wed, Feb 7, 2024 at 6:57=E2=80=AFPM Christa Carter-Mark > christa.cartermark@thekey.com> wrote: >> >>> Thank you for providing the contract dated September 23, 2021, for Ms. >>> Jacobs with Home Care Assistance. I have thoroughly reviewed the docume= nt >>> and have a couple of inquiries that require clarification. >>> >>> Upon review, it appears that the contract is currently under Home Care >>> Assistance. Given the transition to The Key as the point of employment,= I >>> am seeking confirmation of an updated contract that reflects this chang= e. >>> Additionally, I would appreciate if you could provide information regar= ding >>> any modifications to the vacation policy that Ms. Jacobs is required to >>> adapt to under The Key. >>> >>> Ensuring that our records accurately reflect the terms of employment is >>> crucial for both the company and the employee. If there have been any >>> updates or amendments to the initial contract, it is imperative that we >>> have the most recent and applicable documentation on file. >>> >>> Could you kindly verify if there is an updated contract for Ms. Jacobs >>> under The Key and, If so, provide a copy for our records? >>> >>> Your prompt attention to this matter is highly valued, and I am >>> available for further discussion or clarification if needed. I look for= ward >>> to resolving this promptly to ensure our records align with the current >>> employment arrangement. >>> >>> Thank you for your assis