--00000000000055f3d605f80d5af6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Examples would be putting a caregiver into OT that is NOT at the clients request. IE, caregiver picks up a shift for a last minute call out when they are already at 40+. Or a 7 days a week 12 hr shifts client and we don't have another caregiver for it but again, not the clients request for the same caregiver, but a staffing "issue" then yes, we would have to eat the OT Beth Ann Rosario *Regional Director VA/NC* *919.899.5543* [image: TheKey] On Wed, Mar 29, 2023 at 10:20=E2=80=AFAM Audra Williams = wrote: > Hi team! > > I am working on talking points and process for rate cards and am reaching > out to see if you can offer me scenarios in which you would "eat" the OT > charge. > > Would you be able to send me a scenario or 2? > > Thanks! > > -- > Audra Williams > Director, Divisional Operations > *Please note my email has changed:* > audraw@TheKey.com > (425) 757-7027 > TheKey.com > [image: TheKey] > --00000000000055f3d605f80d5af6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra,=C2=A0 Examples would be putti= ng a caregiver into OT that is NOT at the clients request. IE, caregiver pi= cks up a shift for a last minute call out when they are already at 40+.=C2= =A0 Or a 7 days a week 12 hr shifts client and we = don't have another caregiver for it but again, not the clients request = for the same caregiver, but a staffing "issue" then yes, we would= have to eat the OT Beth Ann Rosario Regional Direc= tor VA/NC 919.899.5543 On Wed, Mar 29, 20= 23 at 10:20=E2=80=AFAM Audra Williams < audraw@thekey.com > wrote: Hi team! I am working on talking points = and process for rate cards and am reaching out to see if you can offer me s= cenarios in which you would "eat" the OT charge. Would you be= able to send me a scenario or 2? Thanks! --= Audra Williams Director, Divisiona= l Operations Please note my email has change= d: audraw@TheKey.com (425) 757-7027 <font style=3D"font-family:Arial,Helve= tica,sans-serif;line-height:26px;color:rgb(77,77,79);font-weig