Care Match

From
Megan Harris <megan.harris@thekey.com>
To
GeneralManagers <GeneralManagers@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>
CC
Amy Harris <aharris@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Audra Williams <audraw@thekey.com>
Date
Thu, 5 Jun 2025 16:24:27 -0700
Folder
INBOX
--00000000000050eedf0636db6ced Content-Type: text/plain; charset="UTF-8" Hello, As a reminder Care Match is set to go live next Monday 6/9 for the groups already trained. This week we completed our first two Care sessions. We sent out 255 invitations over those two sessions and had 118 attendees. For those who couldn't make it, we've shared a recap email that included the meeting recording and all the resources listed below. Each of you along with your GM's have been added to the upcoming training sessions. We've included everyone who missed the initial sessions, as well as the remaining users. Please review the calendar invites, and let me know if anything needs to be adjusted. I've linked a copy of my compare report [here ] and attendance logs for both sessions, so you can see the original invite list and who is in the next two sessions. - Column E - Yes = user already attended a session - 6/11 = user has been added to this session (Staffing / CM focused) - 6/17 = user has been added to this session (CSM/GM/HCL) Here are the resources that we have shared: - Care Match Folder (Location of all documents) - HERE - C-P-E Quick Reference Guide - HERE - TheKey Care Match Profiles Document - HERE - Current Example: SOC/Prospect Email - Central LA - HERE - Email Example Utilizing Care Match - HERE - C-P-E Profile Tagging - HERE - Reporting - HERE To support any questions or clarifications related to Care Match, and provide a space for team members to voice any concerns, we've scheduled four 30 minute office hour sessions over the next month. Please see the schedule below: - Tuesday June 10th @ 11am PST / 2pm EST - Thursday June 19th @ 10am PST / 1pm EST - Wednesday June 25th @ 11am PST / 2pm EST - Thursday July 3rd @ 10am PST / 1pm EST Please feel free to join any of these sessions as well. If you have a specific office need or would prefer to discuss any concerns privately please reach out to Amy Harris and/or myself. Thanks, -- *Megan Harris* Clinical & Quality Manager *megan.harris*@thekey.com TheKey.com [image: TheKey] --00000000000050eedf0636db6ced Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello,=C2=A0 As a = reminder Care=C2=A0Match is set to go live next Monday 6/9 for the groups a= lready trained. This=C2=A0week we completed=C2=A0our first two Care session= s. We sent out 255 invitations over those two sessions and had 118 attendee= s. For those=C2=A0who couldn&#39;t make it, we&#39;ve shared a recap email = that included the meeting recording and all the resources listed below.=C2= =A

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