This is a multipart message in MIME format. ------=_NextPart_000_0038_01DA4472.201B46F0 Content-Type: multipart/related; boundary="----=_NextPart_001_0039_01DA4472.201B46F0" ------=_NextPart_001_0039_01DA4472.201B46F0 Content-Type: multipart/alternative; boundary="----=_NextPart_002_003A_01DA4472.201B46F0" ------=_NextPart_002_003A_01DA4472.201B46F0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable June, =20 I have removed you from the account and reset your access. Please = accept the invite and follow the steps outlined on attached document. = In particular: =20 * Accept the invite with your =E2=80=9C@thekey.com=E2=80=9D email = address. * Once the account is reset, log in with the same email address. DO NOT = use any email address that doesn=E2=80=99t end in = =E2=80=9C@thekey.com=E2=80=9D and wait for the 4-digit code to be = emailed to you. DO NOT use a phone number. DO NOT use the = =E2=80=9CGoogle=E2=80=9D, =E2=80=9CFacebook=E2=80=9D, or = =E2=80=9CApple=E2=80=9D buttons. =20 Let me know if you still experience issues. =20 Thx, =20 Andy=20 =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: andreas.kozak@thekey.com =20 Sent: Wednesday, January 10, 2024 18:55 To: 'June Lapointe' Cc: 'Cheryl Cartwright' Subject: RE: FW: Uber central - [#623697] =20 Can you try using your =E2=80=9C@thekey.com=E2=80=9D email address and = have them send you a code? The Google / Facebook / Apple buttons = don=E2=80=99t work more often than they do=E2=80=A6 Let me know. =20 Thx, =20 Andy =20 Andreas Kozak Procurement =20 (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: June Lapointe = >=20 Sent: Wednesday, January 10, 2024 18:43 To: andreas.kozak@thekey.com =20 Cc: Cheryl Cartwright > Subject: Re: FW: Uber central - [#623697] =20 Hi Andy, =20 I tried to sign in through Google which has always worked but this = morning I did not have access to the account. =20 Sincerely, June Lapointe On-call Manager Office 519-954-2111 TheKey.ca =20 =20 = =20 =20 =20 On Wed, Jan 10, 2024 at 6:37=E2=80=AFPM > wrote: Hi June, =20 Can you please describe the issue? I.e. which credentials were entered = (which email address or phone number?) Which method of verification was = used? Can you share a screenshot of the error message? =20 Thx, =20 Andy=20 =20 =20 =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: Cheryl Cartwright >=20 Sent: Wednesday, January 10, 2024 18:11 To: andreas.kozak@thekey.com =20 Subject: Re: FW: Uber central - [#623697] =20 If you read my email you will see the Uber access wasn=E2=80=99t for me. = It=E2=80=99s for June Lapointe who was denied access this am when she = needed it.=20 =20 On Wed, Jan 10, 2024 at 7:04=E2=80=AFPM > wrote: Hi Cheryl, =20 Can you please describe the issue with your Uber access? I see = you=E2=80=99re an active user on the account. =20 Thx, =20 Andy =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.