Fwd: 168592 Mark Millar - FIN-WELCOME CALL - [#1134690]

From
Laurie Simpson <clientservice@thekey.com>
To
dmockenhaupt@thekey.com
CC
tt@thekey.com, william.schmiedeknecht@thekey.com, june.jeune@thekey.com
Date
Wed, 09 Jul 2025 20:02:12 +0000
Folder
INBOX
----==_mimepart_686ecac44529b_22f3faabbb86424172421b8 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Diane, TheKey billing department is asking about this account. Ha= ve you obtained the Facility Agreement yet? =C2=A0At this time, we do not= have any payment arrangements for invoice created 6/23/2025. 1. =C2=A0P= lease deactivate Mark Millar account in Wellsky. 2. =C2=A0Please obtain = Facility Agreement between TheKey and Mark Millar Allergy & Asthma Care M= S. 3. =C2=A0Please send Facility Agreement to ltci@thekey.com upon recei= pt and request a New Parent Payor set up. =C2=A0 Laurie Simpson F= inance Onboarding |=C2=A0TheKey Laurie.Simpson@thekey.com 855.205.8007 = On Thu, 3 Jul at 10:12 AM , Laurie Simpson wrote:=C2=A0 Hi Diane, Yes, I understand. =C2=A0More like a staffin= g agreement. If the dentist office is paying TheKey directly then we nee= d a Facility Agreement between TheKey and Mark Millar Allergy & Asthma Ca= re MS. For Mark Millar account, I used the information from the Mark = Millar Allergy & Asthma Care account to send invoice for DOS 6/23/2025 to= Jane Taylor. Next Steps=C2=A0 1. =C2=A0Please deactivate Mark Mil= lar account in Wellsky. 2. =C2=A0Please obtain Facility Agreement betwee= n TheKey and Mark Millar Allergy & Asthma Care MS. 3. =C2=A0Please send = Facility Agreement to ltci@thekey.com upon receipt and request a New Pare= nt Payor set up. =C2=A0 Please let me know if you have any questio= ns or concerns. Thank you, Laurie Simpson Finance Onboarding |=C2= =A0TheKey Laurie.Simpson@thekey.com 855.205.8007 On Wed, 2 Jul at = 5:03 PM , TheKey Support wrote:=C2=A0 Laure, Th= is is a medical office=C2=A0that has a history with the key - DMV - in Mi= chigan.=C2=A0 They have a relationship with our Nurse and call her direct= ly for her to fill in as needed. He did not sign a CCA as this did not g= o through the office, he called the nurse and the nurse sent us her hours= after the fact. He was last deactivated in May of 2025 -=C2=A0 Mark Mil= lar Allergy & Asthma Care MS but there was no CCA or PAF with that accoun= t either. Is there a past account for him in which=C2=A0he has been bille= d?=C2=A0 I will reach out to see if we can get a CCA but because this= is medical staffing I believe it is managed differently. Thank you, = Diane On Wed, Jul 2, 2025 at 3:55=E2=80=AFPM Laurie Simpson wrote: Hi Diane, Please upload CCA and PA= F for new client Mark Millar. Current balance - $390 Total Outstanding = Thank you, Laurie Laurie Simpson Finance Onboarding |=C2=A0= TheKey Laurie.Simpson@thekey.com 855.205.8007 On Sun, 29 Jun at 9:= 14 PM , Mark Millar <> wrote:=C2=A0 = Complete=C2=A0 NetSuite ID Clearcare ID Caretree ID P= atient Name Division Region location URL Priority First Completed S= hift Date Start Month Normal Bill Rate on CCA=C2=A0 Bill Rate on CCA M= atch Client Billing Policy? Bill Rate on CCA Match First Scheduled Shift= ? Is OT Verbiage included in CCA? Does OT in Billing Pol