FW: [EXTERNAL]1643 Debits

From
Laszlo Kovacs <laszlo.kovacs@thekey.com>
To
Timothy Thomas <tt@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>
CC
Brian Fialko <brian.fialko@thekey.com>
Date
Wed, 13 Dec 2023 21:01:39 -0600
Folder
INBOX
--000000000000fda240060c6f8011 Content-Type: multipart/related; boundary="000000000000fda240060c6f8010" --000000000000fda240060c6f8010 Content-Type: multipart/alternative; boundary="000000000000fda23f060c6f800f" --000000000000fda23f060c6f800f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim/Cheryl, Please see below from Genny @ JPM. Does Brookfield Asset Management ring any bells for you as a vendor? I=E2=80=99m going to try to find a telephone= number to call them in the morning to see if I can get to the bottom of this. Best, *From:* Garciga, Genny X *Sent:* Wednesday, December 13, 2023 4:01 PM *To:* Laszlo Kovacs *Cc:* brian.fialko@thekey.com *Subject:* RE: [EXTERNAL]1643 Debits HI Laszlo, My escalation to find additional details for these debits returned the same information. They also provided different screen prints with details of these transactions, but I did not see the name of the company sending the debts, I googled BAM in Toronto as the details show (short name) and got a match for Brookfield Asset Management, does it sound familiar, or can you please ask your Toronto team if they have a debit agreement with this Company, if not we need to return the debits, unfortunately, it=E2=80=99s n= ot a guarantee that they will be returned, this is done in best effort basis. Let me know if you have additional questions and if you decide to return them. *the 4 transactions were pre- Authorized debits (PAD) to account *XXXXX1643= . PAD requires both the client and the vendor to have made an agreement authorizing the debits. The client should have a copy of the agreement as their respective banks do not see or review this document. We can only provide transaction details we received from the remitter. Attached are the screenshots of the incoming ACH Debits. Ref# 12332802IL Amount 4,267.42 Date 24 NOV 2023 Ref# 12332502R1 Amount 933.18 Date 21 NOV 2023 Ref# 12331103O1 Amount 4106.79 Date 07 NOV 2023 Ref# 12330703B2 Amount 7143.40 Date 03 NOV 2023 *Looking to track an electronic payment status? Get it faster by visiting **Payment Tracker* *.* *We aim to exceed your expectations. Tell us how we are doing @* *better together* *.* Genny Garciga | Client Service Senior Associate | CCBSI West Client Servic= e | Commercial Banking | *J.P. Morgan* | T: 213 621 8041 | F: 213 536 2053 | genny.x.garciga@jpmorgan.com| jpmorgan.com/commercial-banking *Alternate Contact : Sheida Andalibi | T : 213 621 8137 | sheida.andalibi@jpmorgan.com * *Alternate contact: *Commercial Bank Service Center | T: 866 954 3718 *Upcoming Out of Office | * *From:* Garciga, Genny X (CB, USA) *Sent:* Wednesday, December 06, 2023 2:42 PM *To:* Laszlo Kovacs *Cc:* brian.fialko@thekey.com *Subject:* RE: [EXTERNAL]1643 Debits Hi Laszlo, Please see the response from the Toronto team. Feel free to confirm if this resolves your request or if anything else is needed? The 4 transactions are pre- Authorized debits (PAD). It means that client have made