--000000000000a85bbd060bc5c4fb Content-Type: multipart/alternative; boundary="000000000000a85bbb060bc5c4fa" --000000000000a85bbb060bc5c4fa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, In the US we include the credit card fee language in our payment authorization form. Can you circulate what you are using in Canada? My assumption is it's already there, but if not we can add it. On Tue, Dec 5, 2023 at 6:15=E2=80=AFAM Timothy Thomas wrote= : > Hi Steve, > > Now that we are set up to apply credit card fees across Canada (not > including Quebec) do we need to update our CCAs or Payment forms to inclu= de > this? > > Thanks. > Tim > > On Mon, Dec 4, 2023 at 5:12=E2=80=AFPM wrote: > >> I think that verbiage is in the PAF form, but yes it should be called ou= t >> somewhere. Additionally, I hear your PAF needs to be updated to include = the >> proper vernacular for Canada. Alyson can engage Audra to help with this, >> let us know if you can work on this in the interim or if you want us to >> help. >> >> >> >> >> >> *From:* Timothy Thomas >> *Sent:* Wednesday, November 29, 2023 12:16 PM >> *To:* Elizabeth Clark >> *Subject:* Fwd: Calgary/Winnipeg Client Consent Agreements Changes >> >> >> >> Hey, >> >> >> >> Do we need to update our consent agreements to include language on the >> credit card service fee? >> >> >> >> ---------- Forwarded message --------- >> From: *Chuck Terlesky* >> Date: Wed, Nov 29, 2023 at 2:13=E2=80=AFPM >> Subject: Calgary/Winnipeg Client Consent Agreements Changes >> To: Timothy Thomas >> >> >> >> Hi Tim, >> >> >> >> We require a clause in the client consent agreement that allows us to >> input a minimum number of hours if we choose to start the service. >> >> >> >> Secondly, we require language if a client uses a credit card that there >> will be a 2.7% charge to do this. >> >> >> >> Thirdly - on the Pre-Authorized Debit (PAD) agreement - there needs to b= e >> a space to write the financial institution. In addition, we need to >> clarify the transit number is 5 digits. Almost every PAD is filled out >> incorrectly which slows the process down to find the correct information= . >> >> >> >> Please let me know if you have any questions, >> >> Regards, >> >> Chuck >> >> >> >> -- >> >> *Chuck Terlesky B.A., CCPE* >> >> >> >> *General Manager/Regional Caregiver Ambassador for Canada403-301-3777* >> >> *TheKey.ca* >> >> >> >> [image: Image removed by sender. TheKey] >> >> >> >> >> -- >> >> *Tim Thomas* >> >> Head of Canada Division >> >> *Please note my email has changed:* >> >> tt@TheKey.com >> >> (514) 591-9387 >> >> *TheKey.ca * >> >> [image: Image removed by sender. TheKey] >> >> >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000a85bbb060bc5c4fa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, In the US we include the credit=