Re: Quickbooks Upgrade

From
Nick DeSerio <itsupport@homecareassistance.com>
To
tt@homecareassistance.com
Date
Wed, 16 Jun 2021 16
Folder
INBOX
----==_mimepart_60ca22d380415_2352aabe16787046457221 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy,=C2=A0 =E2=80=8BThanks for all of the input! =C2=A0Do you = guys work in Quickbooks at the same time? =C2=A0Or typically only one per= son is remoted in at a time? =C2=A0Also, I remember you mentioning a few = reasons why the Quickbooks cloud version would not work for you.=C2=A0 Ca= n you also expand on the features that were required that were unsupporte= d in this version as well? Thanks,=C2=A0 Nick DeSerio = = = On Wed, 16 Jun at 11:37 AM , Timothy Thomas = wrote: = Hi Nick, = = We're running the 2019 Premier edition = Currently we have 4 users who RDP in. (myself, Sandra Daoust, Tim Thomas= Sr, and our book keeper Randy Shapira) = Sandra, Tim and I RDP in via my our office macbooks, Randi uses her pers= onal computer, I'm unaware of the make. = = All else sounds good. Thanks for looking into this. = = Tim = = = = = On Wed, Jun 16, 2021 at 10:12 AM Nick DeSerio wrote: = = = = = Hi=C2=A0Timothy,=C2=A0 = = =C2=A0 =C2=A0 I think we are going to look into getting Quickbooks upgra= ded and migrated to a better system.=C2=A0 Can you provide me with answer= s to the following questions? = = = = What is the exact version of Quickbooks currently being used on site?=C2= =A0 I know you mentioned 2019 but I believe there are several different v= ersions of 2019 as well. = How many users are currently using Quickbooks? = When you remote into Quickbooks how many concurrent users are logged in = at once? = Are you currently setup using multi-user mode or single user mode? = When remoting into quickbooks, are we remoting directly into the compute= r hosting Quickbooks?=C2=A0 Or are we remoting into a PC onprem that has = the Quickbooks application installed with access to the company file host= ed on the server? = As far as licensing goes for Quickbooks, is there any expiration or rene= wal coming up? = What are the features that are required for you using Quickbooks? = = = Thanks,=C2=A0 = = Nick DeSerio = = = = = = = On Tue, 15 Jun at 3:55 PM , Timothy Thomas = wrote: = MTL site is currently running Quickbooks 2019, on a desktop from 2017, w= ith RDP access open via the link hcamtl.ddns.net = Tim reported this is outdated and would be in need of an upgrade = = Mentioned that the cloud version of quickbooks would not suffice as it i= s missing some of the features they would need including dual languages = = Things to consider: = How many people need to RDP into machine? = How can we RDP on site now, do other users also have machines on site th= ey can remote into? = Running quickbooks software locally on PC with hosted company file on pr= em over VPN does not seem to work well = Need to be able to run VPN to connect to on prem computer or computer ho= sting quickbooks and run from there = =C2=A0 = Equipment most likely required for this: = Purchase new desktop to put on prem = Deploy firewall on prem = Check lic