--000000000000731e8b05efe75741 Content-Type: multipart/alternative; boundary="000000000000731e8905efe75740" --000000000000731e8905efe75740 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable They should all be in a workday. I am not aware of any corporate employee that is not. It is one of our requirements now. On Thu, Dec 15, 2022 at 7:46 PM Alexa Graziani wrote= : > How are things handled for the current Canadian team members? Because I > don't think they are in Workday and I believe they can toggle between HCA > and TheKey emails. I think that's all we'd need in Jan/Feb because I don'= t > think they will be live in Workday yet > > Sincerely, > > On Thu, Dec 15, 2022 at 4:29 PM Gabriel La wrote: > >> As early as possible. Those users need a different set of instructions >> and need to have their emails updated via workday to update downstream >> systems. I would recommend at least 5 days so we can get the messaging >> across so they know what to do. >> >> On Thu, Dec 15, 2022 at 7:21 PM Alexa Graziani >> wrote: >> >>> Would that pre-work start the two days prior or would that be even >>> earlier? >>> >>> How earlier do you need the list of emails? >>> >>> >>> >>> On Thu, Dec 15, 2022 at 4:20 PM Gabriel La wrote: >>> >>>> If we have the list it should take maybe about 3 hours max. We do need >>>> to do some pre-work for users that didn't transition to signing in via= @ >>>> thekey.com yet if there are any. >>>> >>>> On Thu, Dec 15, 2022 at 6:50 PM Isabelle La wrote: >>>> >>>>> New Recording to go-live will take me an hour max >>>>> >>>>> On Thu, Dec 15, 2022 at 3:35 PM Alexa Graziani >>>>> wrote: >>>>> >>>>>> Thanks, all. I"m supposed to estimate hours for each of these >>>>>> projects. Keith, looks like you already gave that to me. >>>>>> >>>>>> Isabelle, how long do you think it would take you to record 8 IVR >>>>>> recordings? >>>>>> >>>>>> Gabe, how many hours of work does the email updates represent? >>>>>> >>>>>> Sincerely, >>>>>> >>>>>> On Mon, Dec 12, 2022 at 11:22 AM Alexa Graziani >>>>>> wrote: >>>>>> >>>>>>> Thanks, Keith! I think you already made the Montreal numbers (but w= e >>>>>>> will be meeting with the ads agency and confirming if any changes n= eed to >>>>>>> be made). So the main thing will be transferring numbers from our o= ther >>>>>>> existing Canadian "companies" into the main Canada one in tandem wi= th the >>>>>>> launch. >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> On Mon, Dec 12, 2022 at 11:12 AM Keith Moore >>>>>>> wrote: >>>>>>> >>>>>>>> As long as we're just updating the greeting and not changing >>>>>>>> options and routing, updating the Canadian IVR's should only take = 5-10 >>>>>>>> minutes or so, we'll just need the updated recording ahead of time= . >>>>>>>> >>>>>>>> I see 5 pools in the existing CallRail account for >>>>>>>> Montreal-20/eight DIGITAL Inc. >>>>>>>> I don't believe that CallRail offers a way to migrate numbers >>>>>>>> between accounts (you can migrate company to