--000000000000d8f18a0620974a79 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, No, I was going to email you about it. I dont have "connected accounts" in my settings and I cant figure out how to add an account. On Mon, Aug 26, 2024 at 10:49=E2=80=AFAM Timothy Thomas wro= te: > Good morning. Have you been able to complete the steps above? Are you > seeing "Email and Calendar Accounts" in your settings? > > On Tue, Aug 20, 2024 at 4:33=E2=80=AFPM Timothy Thomas wr= ote: > >> *3 Mins to Re-Install Your Gmail + Salesforce Sync* >> >> *All users *need to resync their Connected Accounts to ensure that >> syncing is properly occurring. Please follow the below instructions to >> complete the setup. It should take 1-3 minutes. >> >> *Salesforce Einstein Activity Capture Set-Up* >> >> 1. >> >> Click on your personal icon found in the top right corner of your >> Salesforce home screen and click on =E2=80=9CSettings.=E2=80=9D >> >> [image: A screenshot of a computer Description automatically generated] >> >> 2. >> >> Search for =E2=80=9CEmail and Calendar Accounts=E2=80=9D in the Quick= find bar OR go >> to the =E2=80=9CConnected Accounts=E2=80=9D drop down. >> >> [image: A screenshot of a computer Description automatically generated] >> >> 3. >> >> If you have a pre-existing Gmail connection click "Delete" >> 4. >> >> Once it has been removed click =E2=80=9CNew Account=E2=80=9D >> 5. >> >> Click =E2=80=9CConnect Account=E2=80=9D >> 6. >> >> Review the Terms for sharing Emails and Events and then check the box >> that you have read and understand the terms. Click =E2=80=9CNext=E2= =80=9D >> 7. >> >> Click =E2=80=9CConnect My Google Account=E2=80=9D, you will get a pop= -up from google. >> Select your TheKey email address. >> 8. >> >> Click =E2=80=9CAllow=E2=80=9D >> >> NOTE: It can take up to 24 hours for the connection to process. There >> will be a green notification bar at the top of your SF page. Once it goe= s >> away, your connection is successful. >> If you have any questions or concerns, feel free to email sfit@thekey.co= m so >> they can address them as quickly as possible! >> >> -- >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> > --000000000000d8f18a0620974a79 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, No, I was going to email you ab= out it. I dont have "connected accounts" in my settings and I can= t figure out how to add an account. On Mon, Aug 26, 2024 at 10:49=E2= =80=AFAM Timothy Thomas < tt@thekey.com > wrote: Good morning. Have you been able to complete the steps abov= e? Are you seeing "Email and Calendar Accounts" in your settings?= = On Tue, Aug 20, 2024 at 4:33=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: 3 Mins to Re-Install Your Gmail + Salesforce Sync All users=C2=A0 n= eed to resync their Connected Accounts to ensure that syncing is pr