--00000000000040f143060b633991 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning/afternoon, all - The FAQ/HTG has been updated. Can you please each take a look and let me know if there is anything else that needs to be changed? We will be submitting this to be translated to French today if nothing else needs to be changed. https://docs.google.com/document/d/1mNPFRhtVGI7G2L4v49SQSB7q8S9RlblB/edit Tim - I confirmed that Versapay stays in the language you change it to once you sign out and close out of it. I reached out to Andrea to confirm if we can have Versapay default setup in French for specific clients that need that. When I hear back, I will confirm. Thank you, again! On Wed, Nov 29, 2023 at 1:07=E2=80=AFPM Alyson Rohane wrote: > Circling back; > > =C2=A7 Will existing PAD clients need to verify their bank through > micro-deposit? > > *If the client information is input or part of the import by our team, th= e > micro-deposit process will be bypassed. * > > =C2=A7 Will new clients need to complete this process after input by our > internal team? > > *If they provide the information and it is inputted by our team, it will > bypass the micro-deposit process as well. * > > > On Wed, Nov 29, 2023 at 12:56=E2=80=AFPM Alyson Rohane > wrote: > >> Hi, all - >> >> Thank you for joining today's call to review the FAQ/How to guide. There >> was a lot of great feedback to work on. I will be applying these edits t= o >> the file and sending it out for final review/approval before the end of >> this week. >> >> Please see the meeting notes and action items below and let me know if >> anything is missed/unclear! >> >> *Call outs: * >> >> =C2=B7 PAD clients >> >> o New client audit (PSG/Help Desk) to catch and input client=E2=80=99s >> information in VP >> >> o PSG covers Sunday night in case submitted on Friday to be ready by >> Monday >> >> o Micro-deposit: >> >> =C2=A7 Need confirmation if this will impact existing PAD clients and n= ew >> clients that are inputted by PSG/HD >> >> =C2=A7 This will include Calgary and Toronto as they are moving from St= ripe >> (might have the wrong system) to VP >> >> =C2=B7 Winnipeg has bi-monthly billing which is out of the norm fo= r >> clients. >> >> >> - *Billing confirmed this is doable effective 1/1/24* =E2=80=93 pendi= ng AR & >> Cash App to confirm this with their processes. >> >> o This is being notated in the introduction emails (1 & 2) being sent >> to the client. >> >> o Alyson to create a separate email specific for Winnipeg billing term= s >> >> =C2=B7 French FAQ conversion >> >> o Include French screenshots >> >> =C2=B7 Include it takes 1-2 (24 =E2=80=93 48 hours) for the micro-= deposit to >> hit the bank >> >> =C2=B7 Express process in VP =E2=80=93 this is different from the = process >> outlined. >> >> o *Confirmed with Elizabeth that this will be included in the answer >> for =E2=80=98Do I have to use Versapay?=E2=80=99* >> >> *Action Items: * >> >> =C2=