--000000000000ceae5c05cd38d19d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim and Inna! This is the messaging that we used for clock in/out instructions. It was lengthy, but it was also successful. Welcome to Home Care Assistance! Home Care Assistance uses a telephony system that allows you to clock in, clock out, and leave messages for the office. This helps all of Home Care Assistance to improve the quality of care we provide, and to provide peace of mind to our clients and their families. To use the system and report your hours, please follow the steps below at every shift. 1. Clock In when you arrive at the home. A. The first thing to do when you arrive at the home of the client is to call our telephony number, which is 1-888-930-6292 B. Please remember to do this right when you arrive =E2=80=93 don=E2=80=99t= delay! C. By calling immediately upon arrival, you can be sure to be properly paid for all the time you are at the client=E2=80=99s home and the client will b= e billed correctly. D. If there is more than one shift for that day, you will be asked to choose the shift. For example: E. Please listen carefully for your name. =E2=80=9CWe found several available shifts for Joe Smith. Press 1 if you are Jennifer Caregiver and are clocking in for the 10am shift. Press 2 if you are Ronald Caregiver and are clocking in for the 3pm shift .= =E2=80=9D 2. Clock Out before you leave the home. a. The last thing to do when you leave the home of the client is to call our telephony number, which is 1-888-930-6292 b. If you drove your client during your shift, press (7) to report the number of kilometers/miles you drove. c. Please complete the tasks as prompted prior to clocking out. d. Press (9) to clock out of your shift. Please wait to hear the voice confirmation that you have been clocked out before you hang up. --=20 *Audra N. Williams BHA, LPN* *Director of Business Support*Home Care Assistance Direct: 425-757-7027 1025 108th Ave. NE Bellevue, WA 98004 homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! *Champions of Aging Well*[image: image.png] --000000000000ceae5c05cd38d19d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim and I= nna! This is the mes= saging that we used for clock in/out instructions.=C2=A0 It was lengthy, bu= t it was also successful.=C2=A0 Welcome to Home Care Assistance!=C2=A0=C2=A0 Home Care Assistance uses a telephony = system that allows you to clock in, clock out, and leave messages for the o= ffice. This helps all of Home Care Assistance to improve the quality of car= e we provide, and to provide peace of mind to our clients and their familie= s. To use the system and report your hours, please follow the steps belo= w at every shift. 1. Clock In when you arrive at the home. A. The fir= st thing to do when you arrive at the home of the client is to call our tel= ephony number, which is 1-888-930-6292 B. P