--000000000000fe12d2061859715b Content-Type: text/plain; charset="UTF-8" Hi Ray Sorry I can't seem to figure out how to reply in your email chain so just sending this instead Not sure this is what you are looking for but this is how we positioned ourselves as different along with the balanced care method and case management when we sent out past emails etc to help gain the assesment But what makes us different from other companies is that we go beyond just basic care, we provide lifestyle care. What this means is that we train our caregivers to take a holistic approach to care and look after the entire well-being of our Clients. We call this the Balanced Care Method ( www.balancedcaremethod.com) and this method covers areas such as nutrition, physical exercise, mental stimulation, and social interaction. All of these factors have been proven to be integral in not just prolonging our Client's lives but also in improving the quality of their lives and giving them a sense of purpose. I would be happy to discuss this method in greater detail when we meet. In addition, all of our caregivers are: - Bonded and insured - Covered by Worker's Compensation - Screened for honesty, criminal background, work authorization, driving violations - Experienced and skilled in assisting with all activities of daily living - Trained in all levels of care Furthermore, we have our very own Home Care Assistance University, which is an online training platform that gives our caregivers ongoing access to specialized training to support a variety of care needs and ensure that our clients receive the gold standard of care. Lastly, what sets us apart is the level of our case management which demonstrates our commitment to quality. We are the only agency with highly qualified case managers who are nurses that oversee the care from start to finish. They conduct a comprehensive initial assessment, provide ongoing monitoring and supervision through regular home visits and phone calls, periodically update the families on the progress of their loved one, and advocate for the client by attending case conferences, liaising with other health care professionals, making referrals to additional support groups in the community, etc. Plus we are "on call" in the evenings and every weekend, so there is someone available for you 24 hours a day, 7 days a week. Our mission is to change the way the world ages by elevating the standard of care in our Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] --000000000000fe12d2061859715b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ray Sorry I= can't seem to figure out how to reply in your email chain so just send= ing this instead Not sure this is what you are looking for but this is how we po= sitioned ourselves as different along with the balanced care method and ca= se management when we sent out past emails etc to help gain the assesment <spa