--00000000000049e23e060bdcb55f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Yes I am free. Warm regards, Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Wed, Dec 6, 2023 at 12:23=E2=80=AFPM Timothy Thomas wrot= e: > Hi Shawntel, > > Chuck and I are meeting with Michelle on Friday at 12 ET to discuss the > CDHC process. Are you free to join? > > On Wed, Dec 6, 2023 at 1:48=E2=80=AFPM Shawntel Sousa = wrote: > >> Hi All, >> >> I have asked several times how we can communicate regarding clients with >> CDHC as they do not get their letters right away as they are waiting for >> the government, no one has responded back to me. >> Their files in ClearCare all indicate if they are waiting for a letter o= r >> not - Marc has already emailed me about this client and his wife (Teresa >> Didomenicantonio CDHC) this week asking the same thing and I >> communicated the same thing to him. >> >> Once they have their letters, I will upload them and put in the >> authorization. The government does not move very fast as you know. >> >> Do you have access to the ClearCare file? If so, could you please check >> the note on the main page, this will update you on the answers you are >> looking for. Once I get the letters I can let you know. >> >> >> >> *Thank you,* >> >> *Shawntel Sousa, LPN* >> >> Client Success Manager >> >> >> Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: >> 778-279-3634 >> >> *TheKey.ca * >> >> [image: TheKey] >> >> >> >> On Wed, Dec 6, 2023 at 10:13=E2=80=AFAM Chakera Dixon wrote: >> >>> Hi Shawntel, >>> >>> Luigi Didomenicantonio CDHC does not have an authorization in clear car= e >>> for CDHC. Does he have CDHC coverage for December? >>> >>> Regards, >>> >>> *Chakera Dixon * >>> Client Account Specialist >>> * Please note my email has changed: * >>> cdixon@thekey.com >>> (408) 856-2418 Ext. 150015 >>> TheKey.com >>> [image: TheKey] >>> >> >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000049e23e060bdcb55f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Ye= s I am free.=C2=A0 = Warm regards, Shawntel Sousa, LPN Client Success Manager Home Car= e Assistance/The Key Calgary Office number: (403) 301-3777 Winnip= eg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 = On Wed, Dec 6, 2023 at 12:23=E2=80=AFPM Timothy T= homas < tt@thekey.com > wrote: = Hi Shawntel, Chuck and I are meeting with Michelle on Friday at 12 ET to discuss the CD= HC process. Are you free to join? On Wed, Dec 6, 2023 at 1:48=E2=80=AF= PM Shawntel Sousa < ssousa@thekey.com > wrote: Hi All, I have asked several times how we can commu= nicate regarding clients with CDHC as they do not get their letters r