Re: [CallRail Support] Re: Consolidating Callrail Setups

From
Alexa Graziani <agraziani@thekey.com>
To
CallRail Support <support+id463316@callrailsandbox.zendesk.com>
CC
Louise Scanlan <louise@20eight.ca>, Phil Chanda <phil.chanda@thekey.com>, IT Support <itsupport@thekey.com>, Megan Heinen <mheinen@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 22 Mar 2023 13:52:25 -0700
Folder
INBOX
--0000000000000855fb05f78357c5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Daniel! When it comes to the code on the website, will that need to get updated once we make this change? Sincerely, On Wed, Mar 22, 2023 at 1:50=E2=80=AFPM CallRail Support wrote: > "Hi , > Your request (463316) has been updated. To add additional comments, reply > to this email. > > *Daniel* (CallRail Support) > > Mar 22, 2023, 4:50 PM EDT > Hello Alexa, > > Thank you for reaching out to CallRail Support. My name is Daniel and I > will be happy to assist you today! > > I'd be happy to help you with transferring your companies between > accounts. In order to process this request, I will need the 9-digit accou= nt > numbers of the gaining and losing accounts, the list of companies that yo= u > would like to be transferred, and administrator authorization from an > administrator of each account. > > Each company that is transferred will retain its associated call data. > Please note that any tags applied will not be able to be transferred if y= ou > are utilizing this feature. > > Let me know if you have any questions and I'll be happy to help! > > Thank you, > > Daniel Henderson > > If you have any questions in the future, remember our Support team is her= e > to help! You can reach us at (888) 219-2787 by phone, or by chat at > CallRail.com. You can also ask the CallRail community here at > support.callrail.com/hc/en-us/community/topics > > > *IT Support* > > Mar 22, 2023, 4:03 PM EDT > Hi Alexa, > > Monitoring ticket for Callrail support response. > > Thanks, > > Mark Warner > > > *Alexa Graziani* > > Mar 22, 2023, 12:09 PM EDT > Hi Callrail Support, > > I'd like to work with our IT team to consolidate a few Callrail setups. > > Our Montreal office is currently set up for call tracking in the SEM > agency's account 20/eight DIGITAL Inc. We'd like to port those companies > into our The Key account so that they can be part of our standard > attribution model. > > Is this something we can achieve? Is there any documentation on how to do > this? > > Sincerely, > > -- > Alexa Graziani > Senior Marketing Manager - Consumer Growth > * Please note my email has changed: * > agraziani@thekey.com > (650) 416-1538 Ext. 181538 > TheKey.com > [image: TheKey] > > " > This email is a service from CallRail Support. Delivered by Zendesk > > [7G2O52-5KM3G] > --=20 Alexa Graziani Senior Marketing Manager - Consumer Growth * Please note my email has changed: * agraziani@thekey.com (650) 416-1538 Ext. 181538 TheKey.com [image: TheKey] --0000000000000855fb05f78357c5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you,=C2=A0 Daniel! = When it comes to the=C2=A0code on the website, will that need to= get updated once we make this change? Sincerely,= =C2=A0 On Wed, Mar 22, 2023 at 1:50=E2=80=AFPM CallRail Support &lt; support@callrailsandbo= x.zendesk.com &gt; wrote: =20 =20 =20 =20 &quot;Hi , Your req

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