--000000000000173a120625b237ed Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Aileen, For reference sake, the two Winnipeg clients that received the Medallia surveys were Bob & Elaine Ferguson and Demetri Kontzamanis. This is the second time we have had an incident of clients receiving surveys that were not displayed in the Analytics Portal. Thank you for looking into this for us. Sincerely, Dennis Fancy, BSP General Manager (204) 489-6000 TheKey.ca [image: TheKey] On Tue, Oct 29, 2024 at 4:55=E2=80=AFPM Aileen Ruffin = wrote: > Hi Tim, > > Looking into and will get right back to you. > > On Tue, Oct 29, 2024 at 1:21=E2=80=AFPM Timothy Thomas wr= ote: > >> Hi Aileen, >> >> This morning, Dennis in Winnipeg noticed a new review that didn=E2=80=99= t appear >> in the analytics report for upcoming surveys. We usually call the client >> beforehand to prepare them for the review. >> >> Do you have any idea why this might have happened? >> >> Thanks, >> >> -- >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> > --000000000000173a120625b237ed Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Aileen, For reference sake, the two = Winnipeg clients that received the Medallia surveys were Bob & Elaine F= erguson and Demetri Kontzamanis. This is the second time we have had an inc= ident of clients receiving surveys that were not displayed in the Analytics= Portal. Thank you for looking into this for us. Sincerely, =C2=A0 Dennis Fancy, BSP General Manag= er (204) 489-6000 TheKey.ca On Tue, Oct 29, 2024 at 4:55=E2=80=AFPM Aileen Ruffin < aruffin@thekey.com > wrote: Hi Tim, Looking into and will get right bac= k to you. On Tue, Oct 29, 2024 at 1:21=E2=80=AFPM Timothy Thomas <= tt@thekey.com > wr= ote: Hi Aileen, This morning, Dennis in Winnipeg noticed a new rev= iew that didn=E2=80=99t appear in the analytics report for upcoming surveys= . We usually call t