--0000000000008bf240062b35d066 Content-Type: text/plain; charset="UTF-8" Hello GM Team, I wanted to share updates regarding staffing changes and on-call coverage Tim and I discussed this morning. Please share the updates with your teams. 1. *Renae Moller Departure* - Renae Moller has left the company without notice, effective immediately. 2. *Weekend Coverage (Friday, 1/10/25, and Sunday, 1/12/25)* - Caregiver Managers already scheduled will provide on-call coverage for these days. - *Thyviah* is unavailable this week due to a documented emergency but is expected to return next week. - *Julianna*, who has filled in during the week, will work her scheduled *Saturday shift* but cannot take on additional weekend shifts due to overtime. 3. *Future On-Call Plan (Effective 1/13/25)* - *Julianna* will permanently cover *Friday, Saturday, and Sunday shifts*, replacing Renae. - Recruitment is underway for an additional *On-Call Coordinator* to work 1-2 days per week with per diem coverage. - If there are any caregivers who have demonstrated great professionalism who may be interested please let me know. 4. *On-Call Coverage Process* To ensure adequate support in the event of an emergency or requested day off, Caregiver Managers may occasionally be asked to step in. The process will follow these steps: - *Step 1*: Request coverage from on-call coordinators. - *Step 2*: Seek volunteers from Caregiver Managers. - *Step 3*: Assign a Caregiver Manager from a predetermined list if no one volunteers. Once assigned that Caregiver Manager will move to the bottom of the rotation. Thank you for your flexibility and dedication during this on-going transition. Please reach out if you have any questions or need clarification. Best regards, -- *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com --0000000000008bf240062b35d066 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello GM Team, I wanted to share updates reg= arding staffing changes and on-call coverage Tim and I discussed this morni= ng. Please share the updates with your teams.=C2=A0 R= enae Moller Departure Renae Moller has left the company= without notice, effective immediately. Weeken= d Coverage (Friday, 1/10/25, and Sunday, 1/12/25) Careg= iver Managers already scheduled will provide on-call coverage for these day= s. Thyviah is unavailable this week due to a docum= ented emergency but is expected to return next week. Julian= na , who has filled in during the week, will work her scheduled Saturday shift but cannot take on additional weekend shifts d= ue to overtime. Future On-Call Plan (Effective= 1/13/25) Julianna will permanently co= ver Friday, Saturday, and Sunday shifts , replacing Renae. Recruitment is underway for an additional On-Call Coordinat= or to work 1-2 days per week with per diem coverage. If th= ere are any caregivers who have demonstrated great professionalism who may = be interested please let me know.=C2=A0 On-Cal= l