--Apple-Mail=_B77CC60C-F033-415D-BAB0-100C4DEFA905 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi Tim, That=E2=80=99s great news on all fronts. Yes, we would love to have a = video and I will definitely see with my mom and sister if we can bring = in a bluetooth device - or perhaps a plug in wire at the very least to = facilitate music playing from a better selection. Thanks for your help! Really appreciate the personal attention. :-) Ray On Dec 7, 2016, at 3:47 PM, Timothy Thomas = wrote: Hi Ray, We decided to train Marlene on the CTM program based on her abilities = and her regular schedule with L=C3=A9o. She was in the office all = morning for training. We will slowly integrate the program beginning = next week. Marlene will chart his progress throughout the various = activities and we will provide status updates along the way. On a side note, she mentioned that L=C3=A9o loves music. He often dances = in the main hall when they have a piano player. Marlene asked if the = family would like to see a video of him dancing, knowing that you would = have to approve it first. She could film it on her cell phone if you = like.=20 Also, there's a small radio in his apartment which he enjoys. He might = benefit from a better music player, perhaps a bluetooth speaker that the = caregivers could connect to and play some of his favorite music. Let me know what you think, Regards, Tim. On Thu, Dec 1, 2016 at 10:25 AM, Timothy Thomas = > wrote: Hi Ray, Ok great! We will identify which caregiver is best suited to administer = the program and bring them in the office for training. I will keep you = posted on our progress.=20 We definitely won't force L=C3=A9o to engage in activities that he may = not want do to. But keep in mind, when caregivers administer the = program, should there be any resistance, or frustration they will move = on to another activity or take a break. We want L=C3=A9o to gain = confidence as he progresses through the program. That's our priority! Have a great day, Tim On Thu, Dec 1, 2016 at 8:41 AM, Ray Jolicoeur > wrote: Hi Tim, I've consulted with my mom. We both love the idea of the program and = think it's a good idea to try it out. We also hope that L=C3=A9o will = cooperate, which may not be a given. We also don't want to force onto = him something that he may not want to do, but I'm sure you are of the = same opinion.=20 Looking forward to hearing more.=20 Thanks again for the added value to the services that HCA already = provides.=20 Sincerely, Ray On Nov 30, 2016, at 15:55, Timothy Thomas > wrote: My pleasure, it is an excellent program! We just finished with all the = translations which was a big job.=20 Given the level of service you have with us, there would be no = additional costs to the program. Regards, Tim On Wed, Nov 30, 2016 at 3:51 PM, Ray Jolicoeur > wrote: Hi Tim, Thanks for thinking of L=C3=A9o for this great program! I will share the = email with my family if that=E2=80=99s