----==_mimepart_67fea77bcd6bd_471bd76c8c13435321 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Teresa, Checking in to see if additional support is needed in this= matter. I also wanted to reiterate that Ali should be encouraged rev= iew her current elections to mitigate the risk of underpaying again this = year. Please let me know if you would like to chat again! Thank= you, Chantal Grinstead HR Generalist (West & Midwest) HR Business= Support chantalmarie.grinstead@thekey.com 737-279-5928 x130008 = = On Thu, Apr 10 3:11 PM , HR Business Support <hrconfidential@thekey.com> wrote= : = Hi Teresa, = = Thank you for your patience while I gathered information and guidance in= this matter. = = I have just sent over an invite for Monday morning for us to connect on = my findings. Please let me know if a different time works better for you= r schedule. = = Thank you, Chantal Grinstead = = HR Generalist (West & Midwest) = HR Business Support = chantalmarie.grinstead@thekey.com = 737-279-5928 x130008 = = = = = = = On Thu, Apr 3 2:48 PM , Teresa <teresa.heit@thekey.com> wrote: = Hi there, = = Yes, I will look into this and reach out if I have any questions. = = = Thank you, = = = Chantal Grinstead = = HR Generalist (West & Midwest) | TheKey = 737-279-5928 x130008 = = = ** I am located in the Central Time Zone and I am sending this at a time= that suits my schedule. Please do not feel obligated to respond outside = of your designated working hours. ** = = = = = = = = = = = = = = = = = = = = = = = On Thu, Apr 3, 2025 at 9:26=E2=80=AFAM Timothy Thomas <tt@thekey.com&= gt; wrote: = = = Hi Chantal-Marie, = Could you please assist us with Ali's email below. Teresa and I are = unsure how to proceed. = = Thank you = Tim = ---------- Forwarded message --------- From: Teresa Heit <teresa.heit= @thekey.com> Date: Thu, Apr 3, 2025 at 10:23=E2=80=AFAM Subject: Fwd: = Grievance Letter - Formal Compliant - Incorrect Tax Withholding To: Timot= hy Thomas <tt@thekey.com> = = Please see below. = ---------- Forwarded message --------- From: Ali Curry (McHargue) <ac= urry@thekey.com> Date: Sat, Mar 22, 2025 at 2:45=E2=80=AFPM Subject: G= rievance Letter - Formal Compliant - Incorrect Tax Withholding To: Teresa= Heit <teresa.heit@thekey.com> = = = = To Whom It May Concern, = My name is Alison Curry, and I am the Caregiver Manager for TheKey of Ka= nsas City. I am formally submitting a grievance regarding a tax withholdi= ng issue that arose in 2024. = In late 2024, I noticed a change in my take-home pay and, after some inq= uiry, met with my General Manager and Senior Payroll Specialist, Germaine= Daniels, in November 2024. During this meeting, I was informed that due = to a global outage with the Workday system, Missouri state taxes had been= incorrectly withheld from my paycheck. As a result, the amount originall= y deducted for Missouri state taxes was redirected to Kansas state ta