This is a multipart message in MIME format. ------=_NextPart_000_017B_01DABCA2.369E9FA0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_017C_01DABCA2.369E9FA0" ------=_NextPart_001_017C_01DABCA2.369E9FA0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Fantastic, thank you for helping us with this and my apologies for any = inconvenience this causes.=20 =20 Looks like we=E2=80=99re all set, no meeting needed. =20 From: Timothy Thomas =20 Sent: Wednesday, June 12, 2024 8:17 AM To: eclark@thekey.com Cc: lisa.barker@thekey.com; Alyson Rohane ; = Brian Fialko ; Daniel Barakat = ; Lito Delapena ; = Troy Riha ; Timon Page ; = Kristy Poyner ; Laszlo Kovacs = ; Katherine Cope = ; Michelle Schefter = ; Natalie Cahoone = ; Sharon Speirs ; = Stephanie Fuston ; Cheryl Cartwright = ; Chuck Terlesky ; Frank = Liu ; Geraldine Nath ; Joey = Taylor Subject: Re: CAD Hypercare Update - 6/11/2024 =20 Yes, that should be fine.=20 =20 On Wed, Jun 12, 2024 at 11:05=E2=80=AFAM > wrote: Got it. @'Timothy Thomas' is it reasonable to = say we can only accept Card or e-Transfer payments for deposits/advanced = payments? Ongoing invoices can be paid by Card or PAD of course. =20 Kind regards- =20 Elizabeth Clark=20 Director CI & Transformation Finance Onboarding & Experience Collections Billing Help Desk =20 TheKey Office|Cell : 619-822-4855 eclark@thekey.com=20 =20 TheKey.com =20 =20 =20 =09 =20 =20 =20 =20 From: lisa.barker@thekey.com = >=20 Sent: Wednesday, June 12, 2024 7:52 AM To: eclark@thekey.com ; 'Alyson Rohane' = >; 'Brian = Fialko' >; = 'Daniel Barakat' >; 'Lito Delapena' = > Cc: 'Timothy Thomas' >; 'Troy = Riha' >; 'Timon = Page' >; 'Kristy = Poyner' >; = 'Laszlo Kovacs' >; 'Katherine Cope' = >; = 'Michelle Schefter' >; 'Natalie Cahoone' = >; = 'Sharon Speirs' >; = 'Stephanie Fuston' >; 'Cheryl Cartwright' = >; 'Chuck = Terlesky' >; 'Frank = Liu' >; 'Geraldine Nath' = >; 'Joey = Taylor' > Subject: RE: CAD Hypercare Update - 6/11/2024 =20 Hi Elizabeth, =20 We do have the ability to charge credit cards for Canada in Solupay we = just do not have the ability to charge EC/ACH payments in Solupay. =20 Thank you, =20 =20 Lisa Barker=20 Manager, Cash Application lisa.barker@thekey.com =20 =20 =20 =20 =20 =20 From: eclark@thekey.com >=20 Sent: Wednesday, June 12, 2024 8:15 AM To: 'Alyson Rohane' >; 'Brian Fialko' = >; 'Daniel = Barakat' = >; 'Lito Delapena' > Cc: 'Timothy Thomas' >; 'Troy = Riha' <troy.riha@thekey.com <mailto:troy.riha@the